Dutch Speaker in Sofia: Customer Support & Relocation

Cbtalents; Lisboa; On-site; EUR 5,100 - 7,400; Full time

Benefits offered by this job

Relocation support

Temporary accommodation

Housing assistance

International environment

Recruitment support

Job summary

Cbtalents is helping a client hire a Dutch-speaking Customer Support Specialist for an on-site role in Sofia, Bulgaria. You will handle Dutch customer inquiries, ensure clear communication, and document interactions across channels.

Ideal candidates speak Dutch and English, have customer-facing experience, and are willing to relocate to Sofia. The role offers relocation support and an international work environment in a European capital with a dynamic mix of culture and opportunity.

Qualifications

• Native or fluent Dutch
• Good command of English
• Customer service, hospitality, retail, or other customer-facing experience preferred
• Strong communication and problem-solving skills
• Comfortable working in an international environment
• Willing to relocate to Sofia, Bulgaria

Responsibilities

• Support Dutch-speaking customers through available channels
• Respond to customer questions clearly and professionally
• Assist with account, service, and product-related inquiries
• Document customer interactions accurately
• Escalate complex cases to the appropriate team
• Maintain a positive and customer-focused experience

Skills

Dutch language

English language

Strong communication

Problem-solving

Customer service experience

Job description

Cbtalents is helping a client hire a Dutch-speaking Customer Support Specialist for an on-site role in Sofia, Bulgaria. You will handle Dutch customer inquiries, ensure clear communication, and document interactions across channels.

Ideal candidates speak Dutch and English, have customer-facing experience, and are willing to relocate to Sofia. The role offers relocation support and an international work environment in a European capital with a dynamic mix of culture and opportunity.