Dutch-Speaking Support Specialist in Lisbon (Relocation)

Worldwiders Search and Selection; Lisboa; On-site; EUR 17,000 - 23,000; Full time

Benefits offered by this job

Relocation assistance

Night shift allowance

Overtime compensation

Portuguese holidays and Sundays pay

Ongoing paid training

Health insurance (private/public)

In-house doctor

On-site canteen

Employee relations support

Team activities and events

Employee discounts

Job summary

Worldwiders in Lisbon is seeking a Dutch-speaking Customer Service Representative to support well-known brands from the expat city. You will join a vibrant multicultural team with relocation support, ongoing training, and international exposure.

Fluency in Dutch and English is essential, along with EU work eligibility and a proactive, customer‑focused mindset. The role offers a fully supported relocation package, and the company emphasizes career development in a dynamic, global environment with

Qualifications

• Native-level Dutch language required.
• Fluent English language required (C1 level).
• Excellent communication and interpersonal skills.
• Proactive attitude with a client-focused approach.
• Demonstrated empathy in customer interactions.

Responsibilities

• Log all inbound and outbound contacts and update customer records.
• Provide technical troubleshooting with customers.
• Support customer orders by providing relevant information.
• Track and follow up on cases to ensure timely resolution.
• Build strong, professional relationships with customers and show empathy.
• Identify opportunities to up-sell and cross-sell.

Skills

Dutch native

English fluent

Strong communication

Proactive attitude

Empathy

Job description

Worldwiders in Lisbon is seeking a Dutch-speaking Customer Service Representative to support well-known brands from the expat city. You will join a vibrant multicultural team with relocation support, ongoing training, and international exposure.

Fluency in Dutch and English is essential, along with EU work eligibility and a proactive, customer‑focused mindset. The role offers a fully supported relocation package, and the company emphasizes career development in a dynamic, global environment with