Dutch-Speaking Remote Support Agent – Lisbon/Relocation

Savior Artigos Texteis Lda; Lisboa; Remote; EUR 16,000 - 26,000; Full time

Benefits offered by this job

Remote work

Full training

International team

Career growth opportunities

Job summary

Savior Artigos Texteis Lda in Lisbon, Portugal is seeking a Dutch-speaking Customer Support Agent for a remote role. You will provide first-line assistance to Dutch-speaking customers, joining an international BPO environment.

No previous customer support experience is required; full training will be provided. Candidates from abroad willing to relocate to Portugal are welcome to apply, with the position remotely available to those based in Lisbon or willing to relocate.

Qualifications

• Native-level Dutch is mandatory.
• B2 level of English is required.
• Strong communication and interpersonal skills.
• Ability to work in a remote environment.
• Based in Lisbon, Portugal, or willing to relocate to Portugal.

Responsibilities

• Provide first-level customer support to Dutch-speaking customers.
• Respond to customer inquiries and assist with basic issues and requests.
• Identify customer needs and provide clear, accurate information.
• Escalate more complex issues to the appropriate department when necessary.
• Maintain a professional, friendly, and customer-oriented approach.
• Follow established procedures and quality standards.
• Work collaboratively with your team to ensure a positive customer experience.

Skills

Dutch

English (B2)

Job description

Savior Artigos Texteis Lda in Lisbon, Portugal is seeking a Dutch-speaking Customer Support Agent for a remote role. You will provide first-line assistance to Dutch-speaking customers, joining an international BPO environment.

No previous customer support experience is required; full training will be provided. Candidates from abroad willing to relocate to Portugal are welcome to apply, with the position remotely available to those based in Lisbon or willing to relocate.