Dutch-Speaking Luxury Brand Support Specialist

Cross Border Talents; Lisboa; Presencial; EUR 16 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Paid initial training

Career development opportunities

Dynamic multicultural work environment

Resumo da oferta

Cross Border Talents in Portugal is seeking a Dutch-speaking Customer Support professional to join a leading international BPO team.

You will handle inquiries in Dutch across phone, chat and email, deliver accurate, empathetic service, and follow client guidelines. Rotating shifts (Mon-Fri, with occasional weekends) are required.

A full relocation package, paid initial training, and ongoing career development await, with a dynamic multicultural environment and KPI-based bonuses.

Qualificações

• Fluent in Dutch (native or C1/C2)
• EU citizenship or valid EU work permit
• Strong communication and interpersonal skills
• Availability for rotating shifts (Mon-Fri, weekends occasionally)
• Previous customer service experience is an advantage

Responsabilidades

• Handle customer inquiries via phone, chat, and email in Dutch
• Provide accurate, professional, and empathetic support
• Follow client guidelines and quality standards
• Escalate complex issues appropriately
• Maintain accurate records in CRM systems

Conhecimentos

Dutch language

Customer service

Communication

Descrição da oferta de emprego

Cross Border Talents in Portugal is seeking a Dutch-speaking Customer Support professional to join a leading international BPO team.

You will handle inquiries in Dutch across phone, chat and email, deliver accurate, empathetic service, and follow client guidelines. Rotating shifts (Mon-Fri, with occasional weekends) are required.

A full relocation package, paid initial training, and ongoing career development await, with a dynamic multicultural environment and KPI-based bonuses.