Dutch-speaking Customer Support Agent – Onsite Lisbon

smart-recruitments; Lisboa; Presencial; EUR 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Professional development

International environment

Descripción de la vacante

smart-recruitments is hiring Dutch-speaking Customer Support Agents for our Lisbon operations. The role requires 100% on-site work in Lisbon, with Dutch C2 and English advanced proficiency, plus strong communication and problem-solving skills.

You will assist customers via phone, email, and live chat, provide accurate information, and resolve issues while collaborating with a multicultural, international team.

Formación

• Dutch language proficiency at C2 level (mandatory).
• English language at Advanced level (mandatory).
• Excellent communication and problem-solving skills.
• Customer-focused attitude and teamwork.
• Call centre experience is a plus.
• Availability to work 100% on-site in Lisbon.

Responsabilidades

• Assist customers via phone, email, and live chat.
• Provide accurate information and resolve issues professionally.
• Collaborate with the team to maintain high service standards.

Conocimientos

Dutch C2

English Advanced

Descripción del empleo

smart-recruitments is hiring Dutch-speaking Customer Support Agents for our Lisbon operations. The role requires 100% on-site work in Lisbon, with Dutch C2 and English advanced proficiency, plus strong communication and problem-solving skills.

You will assist customers via phone, email, and live chat, provide accurate information, and resolve issues while collaborating with a multicultural, international team.