Dutch-Speaking Content Moderator

Boeva Tech; Oeiras; Presencial; EUR 10 000 - 11 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Fully paid training

Meal allowance

Accommodation provided

Resumo da oferta

Boeva Tech in Lisbon is seeking a Content Moderator to review and moderate user-generated content, ensuring compliance with policies and high-quality standards for a leading e-commerce platform.

You will work on-site, on a 6-month contract with rotative shifts, enjoying a range of benefits including health insurance and training.

Qualificações

• Fluency in Dutch (C2) and good command of English (B2).
• Experience or understanding of e-commerce and online platforms.
• Empathy and rational decision-making for sensitive content.
• Resilience to manage high-volume tasks and rotating schedules.

Responsabilidades

• Review and moderate content to ensure policy compliance.
• Apply judgement to identify policy/legal issues and escalate as needed.
• Stay informed about leading e-commerce products and services.
• Adapt to evolving guidelines and schedules.
• Handle high-volume reviews during promotions and seasonal campaigns.

Conhecimentos

Dutch (C2)

English (B2)

Descrição da oferta de emprego

Are you passionate about the digital world and e-commerce? Do you have an eagle eye for detail and a knack for maintaining quality standards? If so, this is your chance to join a leading global company in Lisbon and play a key role in ensuring a safe, high-quality experience for millions of e-commerce users.

Location: Lisbon (On-Site)

Start: 3/09

Languages Required: Dutch (C2) + English (B2)

About the Role

As a Content Moderator for a top e-commerce platform, you will be responsible for reviewing and moderating user-generated content, ensuring compliance with policies and guaranteeing top-quality standards. You will leverage your local market expertise, strong communication skills, and attention to detail to maintain the integrity and safety of online content.

What You Will Do

• Ensure Quality & Safety: Review and moderate content to ensure compliance with platform policies and e-commerce standards.
• Policy Compliance: Apply judgment to identify policy/legal issues and elevate cases following established protocols.
• Stay Informed: Remain knowledgeable and passionate about leading e-commerce products and services.
• Adapt to Changes: Work flexibly with evolving guidelines, schedules, and policies.
• Handle High Volumes: Manage peaks in content review during seasonal campaigns and promotions.

What We're Looking For

• Fluency in Dutch (C2l) and good command of English (B2 level).
• Strong moderation skills with excellent verbal and written communication abilities.
• Experience or a strong understanding of e-commerce and online platforms.
• Empathy and rational decision-making, with the ability to handle sensitive content.
• Resilience to manage high-volume tasks and rotative schedules.

What We Offer

• Monthly Gross Salary: €1100.00 per 14 months
• Meal Allowance: €7.63/day (net) per 12 months
• Complexity bonus: €100 per 11 months
• Health Insurance: From Day 1 (upon NIF & NISS registration) – free after 6 months.
• Fully paid training
• Dynamic and multicultural environment with career growth opportunities.

Contract Details

• Duration: 6-month contract (with extension possibilities).
• Schedule: 24/7 – rotative shifts, 2 consecutive days off per week.
• 8-hour workday | 5-day workweek | 2 days off per week – on a rotative basis.
• Shifts run 24/7, including weekends and holidays.
• Your monthly shift schedule will be provided at least 1 month in advance for proper planning.
• Night shifts are office-based and paid in accordance with Portuguese labor law (at least +25% hourly rate for night hours).
• Final shift assignment is set by the Team Leader based on operational needs.

Why Join Us?

• Be part of one of the world's leading e-commerce platforms.
• Work in a vibrant, multicultural team in sunny Lisbon.
• Enjoy a stable role with benefits from day one.

Relocation Support

• Accommodation: Shared apartment for up to 12 months (deducted from your payslip, all utilities included).