Dutch-Speaking Social Media Content Moderator

Cross Border Talents; Lisboa; Presencial; EUR 11 000 - 13 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Meal allowance

Relocation assistance

Vacation/annual leave

Resumo da oferta

Cross Border Talents is seeking a Dutch-speaking Social Media Content Moderator to join an international digital platform project in Lisbon, Portugal. This on-site role reviews Dutch-language content to maintain a safe, respectful online environment.

You will handle videos, images, text, audio, and live streams, applying platform policies and collaborating with policy, compliance, and legal teams. Rotational shifts including nights and weekends are required.

Qualificações

• Dutch at C2 level or native required.
• English at least B2 level required.
• Strong attention to detail and critical thinking.
• Ability to follow frequently updated policies and procedures.
• Comfortable performing repetitive and structured tasks.
• Experience in content moderation or related field is a plus.
• Available to work rotational shifts, including nights, weekends, and public holidays.
• On-site in Lisbon; EU citizenship or valid Portuguese work permit required.

Responsabilidades

• Review Dutch-language content across videos, images, text, audio, ads, and live streams.
• Evaluate Dutch content according to platform policies and community standards.
• Identify, classify, block, or remove content that violates rules.
• Moderate posts, comments, reports, and appeals.
• Apply labels and classifications to online content per guidelines.
• Help prevent cybercrime, harassment, and other harmful online activities.
• Document moderation decisions accurately.
• Identify recurring issues and escalate complex cases when needed.
• Collaborate with policy, compliance, and legal teams.

Conhecimentos

Dutch language

English proficiency

Attention to detail

Policy compliance

Rotating shifts

Content moderation

Lisbon on-site

EU/Portugal permit

Descrição da oferta de emprego

About the job

We are looking for a Dutch-Speaking Social Media Content Moderator to join an international digital platform project in Lisbon, Portugal.

In this on-site role, you will review Dutch-language content and help maintain a safe, respectful, and trustworthy online environment.

Please note that the position may involve reviewing sensitive or potentially disturbing material, including violence, hate speech, criminal activity, cyberbullying, and other harmful content.

Key Responsibilities

• Review videos, images, written content, audio, advertisements, and live streams.
• Evaluate Dutch-language content according to platform policies and community standards.
• Identify, classify, block, or remove content that violates legal, ethical, or platform requirements.
• Moderate posts, comments, reports, and appeals.
• Apply appropriate labels and classifications to online content.
• Help prevent cybercrime, harassment, and other harmful online activities.
• Document moderation decisions accurately.
• Identify recurring issues and elevate complex cases when necessary.
• Collaborate with policy, compliance, and legal teams.

Requirements

• Dutch at C2 or native level is required.
• English at a minimum B2 level is required.
• Strong attention to detail and critical-thinking skills.
• Ability to follow frequently updated policies and procedures.
• Comfortable performing repetitive and structured tasks.
• Ability to handle sensitive or potentially distressing content professionally.
• Previous experience in content moderation, social media, customer service, or a related field is an advantage.
• Availability to work rotational shifts, including nights, weekends, and public holidays.
• Availability to work on-site in Lisbon.
• EU citizenship or a valid Portuguese work permit is required.

Working Schedule

• Full-time position: 40 hours per week.
• Eight working hours per day, plus a one-hour lunch break.
• Rotational shifts from Monday to Sunday.
• The project operates 24/7, with shifts scheduled between 00:00 and 24:00.
• On-site working model in Lisbon.

Training

• Approximately 15 working days of training.
• Eight hours of training per day.
• Training includes systems, project procedures, content policies, and practical on-the-job preparation.
• The training period is proportionally compensated following successful completion.
• The employment contract is signed after successful completion of training.

Compensation & Benefits

• Minimum base salary: €1055.00gross per month.
• Meal allowance per working day, approximately €154 per month based on 22 working days.
• Potential productivity bonus of up to €120 per month, subject to performance and attendance.
• Company accommodation may be available for eligible candidates.
• Alternative salary structure available for candidates who do not use company accommodation.
• Health insurance from the first day of the employment contract.
• 22 days of annual leave.
• Portuguese public-holiday conditions apply.
• Relocation assistance, including eligible flight and accommodation support.
• Portuguese language courses, wellbeing support, social activities, and continuous professional training.

Final salary structure, accommodation conditions, productivity bonus, shift schedule, relocation support, training, and contractual details will be confirmed during the official offer process.