Dutch-Speaking Cash Collection Specialist (O2C) - Hybrid

Nestle SA; Lisboa; Híbrido; EUR 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible benefits

Nestlé Club discounts

Office coffee

Descripción de la vacante

Nestlé SA is seeking a Cash Collection Specialist - Dutch Speaker to join our NBS Order to Cash team in Lisbon. The role focuses on managing due and overdue balances, maximizing On Time Payment, and communicating with markets to mitigate uncollectible debt risks. Fluency in Dutch and English, a business/finance background, and strong analytical skills are essential.

Hybrid work model. The position offers exposure to international markets, development within Nestlé Shared Services, and a

Formación

• Degree in Business, Finance, Economics or similar.
• Proficiency in English and Dutch.
• Strong problem solving and analytical skills.
• High Customer Service skills.
• Able to propose and implement improvements in procedures.

Responsabilidades

• Manage customer/account queries to ensure sales ledger balances are clean on customer account.
• Maximise On Time Payment for all customers by effective collection.
• Notify markets of uncollectable debt risks and mitigate where possible.
• Collection activities based on Market Collection Strategy.
• Respond to incoming collection concerns from the customer and internal stakeholders.
• Focus on customer service and clear communication to resolve issues on accounts.
• Analyse KPIs on quality of services and present during reviews.
• Participate in KPI trends and root cause analysis for continuous improvement.

Conocimientos

Dutch language

English language

Problem solving

Analytical skills

Customer service

Educación

Degree in Business, Finance, Economics

Descripción del empleo

Nestlé SA is seeking a Cash Collection Specialist - Dutch Speaker to join our NBS Order to Cash team in Lisbon. The role focuses on managing due and overdue balances, maximizing On Time Payment, and communicating with markets to mitigate uncollectible debt risks. Fluency in Dutch and English, a business/finance background, and strong analytical skills are essential.

Hybrid work model. The position offers exposure to international markets, development within Nestlé Shared Services, and a