Dutch Speaker – Customer Delight Representative (Lisbon, Portugal)

Avec; Lisboa; Hybrid; EUR 15,000 - 19,000; Full time

Benefits offered by this job

Meal allowance

Health insurance

Holiday & Christmas bonuses

Apartment benefit

Job summary

Avec in Lisbon, Portugal is seeking a Dutch-speaking Customer Delight Representative. The role supports Dutch-speaking SMBs across digital channels, with a mix of onsite, hybrid, and remote options within Portugal.

You will join a multicultural team, learn new tech skills, and enjoy a Mediterranean lifestyle while delivering customer support and navigation of online advertising tools.

Qualifications

• Dutch language proficiency for SMB support.
• Experience with multi-channel customer service desirable.
• Willingness to participate in training and onboarding.

Responsibilities

• Assist Dutch-speaking SMBs with digital advertising tools.
• Provide pre- and post-sales support.
• Deliver friendly support across phone, email, and chat.

Job description

Dutch Speaker – Customer Delight Representative (Lisbon, Portugal)

onsite, hybrid and remote within Portugal options

Summer vibe all year long

If you're looking for a role that feels like summer even in winter — sunshine, good energy, international friends, and a relaxed Mediterranean lifestyle — this opportunity in Lisbon is exactly that.

We're hiring Dutch speakers to support small and medium businesses across digital channels (phone, email, chat), helping them grow and navigate online advertising tools. You'll join a multicultural team, learn new tech skills, and enjoy a lifestyle that mixes work, beach, cafés, and a vibrant social scene.

What You'll Do

• Support Dutch-speaking small and medium businesses
• Help clients with digital advertising tools
• Provide pre‑and post‑sales assistance
• Identify trends and solve recurring issues
• Share product insights with internal teams
• Deliver friendly, efficient customer support across multiple channels

Training & Onboarding

• Around 13 working days
• Full‑time training (8h/day)
• Product, tools, customer management & platform training
• On‑the‑job practice
• Training is compensated

Working Conditions

• Location: Lisbon
• Schedule: Monday to Sunday, rotational shifts between 07:00–21:00
• Contract: Portuguese employment contract
• Holidays: 22 days/year + compensation days for public holidays
• Bonuses: Holiday + Christmas paid monthly
• Meal allowance: Paid via card
• Health insurance: From day one

Salary Package (Gross)

• Base salary
• Apartment benefit (if applicable)
• Holiday & Christmas allowances
• Meal allowance
• Productivity bonus
• Total package ranges approximately 1,359€ to 1,684€ gross, depending on accommodation option

Why Lisbon

• Sun 300+ days a year
• Beach after work
• International community
• Affordable lifestyle
• Mediterranean food & culture
• Safe, friendly, easygoing city

If you're a Dutch speaker looking for a fresh start, a sunny life, and a job that mixes customer support with digital advertising — this is your chance.