Dutch Fashion Support Pro — Lisbon Relocation Included

Atlean World; Lisboa; Presencial; EUR 18 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Training & certification

Relocation package

Resumo da oferta

Atlean World is offering a great work experience in Lisbon, Portugal for a role as a Dutch Fashion Support Agent. You will answer customer questions by phone, chat and email, solve problems, and ensure service quality while logging interactions in our systems.

The role requires fluent Dutch and strong English, excellent communication, and the ability to relocate to Portugal. Expect a renewable fixed-term contract and opportunities to grow with a global brand.

Qualificações

• Fluent in Dutch; good English.
• Strong communication and active listening skills.
• Problem-solving, can-do mindset.
• Comfortable using computer systems and multitasking.
• Patient, empathetic and positive attitude.

Responsabilidades

• Answer customer questions by phone, chat and/or email with a friendly, solution-focused attitude.
• Resolve issues and create positive experiences for each customer.
• Follow brand guidelines and quality standards on every interaction.
• Log and update customer interactions in relevant systems.
• Collaborate with team to continually improve service.

Conhecimentos

Dutch language

English language

Communication

Active listening

Problem solving

Formação académica

High school diploma

Ferramentas

Computer systems

Descrição da oferta de emprego

Atlean World is offering a great work experience in Lisbon, Portugal for a role as a Dutch Fashion Support Agent. You will answer customer questions by phone, chat and email, solve problems, and ensure service quality while logging interactions in our systems.

The role requires fluent Dutch and strong English, excellent communication, and the ability to relocate to Portugal. Expect a renewable fixed-term contract and opportunities to grow with a global brand.