Dutch & English-Speaking Customer Service Representative

Cross Border Talents; Porto; Presencial; EUR 28 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Welcome bonus €4,000

Food allowance €7.63/day

Shared accommodation available

Resumo da oferta

Cross Border Talents in Porto, Portugal is seeking a Dutch & English-speaking Customer Service Representative to handle multi-market support on-site. The role requires fluent Dutch and C1 English, excellent communication, and strong customer service skills.

This position also offers a €4,000 welcome bonus (paid in 12 installments during the first year), a daily food allowance, and shared accommodation for relocations from outside Portugal.

Qualificações

• Fluent Dutch, both written and spoken.
• C1 level English.
• Strong customer service and communication skills.
• Ability to support multiple markets simultaneously.
• Excellent problem-solving and prioritization skills.
• Strong attention to detail and organization.
• Ability to manage stress and handle disputes or emergencies.
• Active listening and empathy when resolving customer issues.
• Ability to retain and manage large amounts of information.
• Experience in healthcare, technical support, or knowledge of diabetes/medical devices is a plus.

Conhecimentos

Fluent Dutch

English (C1)

Customer service

Multimarket support

Problem solving

Attention to detail

Stress management

Active listening

Info management

Descrição da oferta de emprego

Dutch & English‑Speaking Customer Service Representative

Location: Porto, Portugal
Work Model: On-site
Languages: Dutch & English

€4,000 Welcome Bonus

Key Requirements

• Fluent Dutch, both written and spoken
• C1 level English
• Strong customer service and communication skills
• Ability to support multiple markets simultaneously
• Excellent problem-solving and prioritization skills
• Strong attention to detail and organization
• Ability to manage stress and handle disputes or emergencies
• Active listening and empathy when resolving customer issues
• Ability to retain and manage large amounts of information

Experience in healthcare, technical support, or knowledge of diabetes/medical devices is a plus.

Benefits

• €4,000 Welcome Bonus for Dutch speakers, paid in 12 monthly installments during the first year
• €7.63 food allowance per working day
• Shared accommodation available for up to 12 months for candidates relocating from outside Portugal