Dutch-English Insurance Support Specialist – Lisbon (On-site, Relocation)

CallForTalents; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Food allowance

Welcome bonus

Performance bonus

Complexity bonus

Resumo da oferta

Cross Border Talents is hiring a Dutch-English Customer Service Representative for a leading global insurance company, on-site in Lisbon, Portugal. Relocation support is provided to help you settle in.

You'll handle customer and broker inquiries by phone and email, provide information about policies and coverage, assist with cancellations, and route questions to the right teams. We seek fluent Dutch and strong English, proven customer service experience (insurance preferred), excellent

Qualificações

• Dutch native or fluent
• Strong English
• Experience in customer service
• Insurance sector experience preferred
• Excellent verbal and written communication skills
• Calm, professional under pressure

Responsabilidades

• Handle customer and broker inquiries via phone and email (inbound and outbound).
• Provide information about insurance products, policies, and coverage.
• Assist customers with policy cancellations.
• Direct broker inquiries to the right support channels

Conhecimentos

Dutch

English

Customer service

Descrição da oferta de emprego

Cross Border Talents is hiring a Dutch-English Customer Service Representative for a leading global insurance company, on-site in Lisbon, Portugal. Relocation support is provided to help you settle in.

You'll handle customer and broker inquiries by phone and email, provide information about policies and coverage, assist with cancellations, and route questions to the right teams. We seek fluent Dutch and strong English, proven customer service experience (insurance preferred), excellent