Dutch Customer Support Specialist — Lisbon Relocation

Foundever; Lisboa; On-site; EUR 10,000 - 17,000; Full time

Benefits offered by this job

Relocation package

Private healthcare & dental insurance

Employee discounts

Training program

Job summary

Nikon in Lisbon, Portugal is seeking a Dutch Customer Advisor to join our vibrant support team. You will handle customer inquiries via phone and email, delivering accurate product information and resolving issues with care.

Fluency in Dutch (C2) and English (C1) is required, along with exceptional communication skills. Relocation to Lisbon is supported, with growth opportunities and a strong team culture.

Qualifications

• Native or fluent Dutch required.
• Advanced level of English (C1) both verbal and written.
• Excellent communication and problem-solving skills.

Responsibilities

• Answer customer questions about Nikon products and services via phone and email.
• Provide solutions by identifying issues with available resources.
• Build rapport with customers in a courteous, friendly, and professional manner.
• Meet and exceed service quality, compliance, and productivity targets.
• Create a memorable customer experience that we are proud of.
• Follow directions from management and provide feedback.

Skills

Dutch (C2)

English (C1)

Job description

Nikon in Lisbon, Portugal is seeking a Dutch Customer Advisor to join our vibrant support team. You will handle customer inquiries via phone and email, delivering accurate product information and resolving issues with care.

Fluency in Dutch (C2) and English (C1) is required, along with exceptional communication skills. Relocation to Lisbon is supported, with growth opportunities and a strong team culture.