Dutch Customer Support Representative - Remote In Portugal

Savior Artigos Texteis Lda; Lisboa; Remote; EUR 16,000 - 19,000; Full time

Benefits offered by this job

Flexible hours

Competitive salary + benefits

Remote work

Language progression opportunities

Job summary

Savior Artigos Texteis Lda in Portugal is hiring a Remote Customer Support Representative who is fluent in Dutch. This fully remote role requires you to be based in continental Portugal and offers flexible contracts with part-time or full-time hours.

You will join an international team and start with onboarding training to set you up for success. You will assist Dutch-speaking clients by phone, email, or chat, resolve issues, and maintain high customer satisfaction.

Qualifications

• Native or C1/C2 fluent in Dutch (written & spoken).
• Strong command of English is a plus.

Responsibilities

• Provide exceptional customer service to Dutch-speaking clients via phone, email, or chat.
• Troubleshoot queries and offer reliable solutions.
• Complete full-time paid onboarding and training.

Skills

Dutch fluency

Customer service

Communication

Problem solving

Job description

Remote Customer Support Representative (Dutch-Speaking)

Location: Fully Remote (Must be based in continental Portugal)

Position Type: Full-Time / Part-Time

Start Date: ASAP

Are you fluent in Dutch and looking for a flexible, remote role with great growth potential? We are hiring Customer Support Representatives to join a dynamic, international team in Portugal!

What We Offer

• Flexible Work Contracts: Choose between 20h, 25h, 30h, or 40h per week.
• Competitive Compensation: Starting salary from €1,580 gross/month (for full-time/40h) + bonus + comprehensive benefits package.
• Work-Life Balance: Fixed schedule from Monday to Friday between 06:00 and 19:00 (No weekend shifts!).
• Career Progression & Language Bonuses: Speak other languages? High-performing agents can transition into multiskill roles (e.g., combining Dutch with Norwegian or other languages) after 2–3 months for an increased salary package.
• 100% Remote: Work from the comfort of your home anywhere in continental Portugal.

Role & Responsibilities

• Provide exceptional customer service and assistance to Dutch-speaking clients via phone, email, or chat.
• Maintain high customer satisfaction standards while troubleshooting queries and offering reliable solutions.
• Complete full-time paid onboarding and training to set you up for success.

What We Are Looking For

• Language Proficiency: Native or C1/C2 fluent in Dutch (written & spoken). Strong command of English is a plus.
• Location Requirement: Currently residing in or able to work remotely from continental Portugal.
• Skills: Excellent communication skills, customer-oriented mindset, and strong problem-solving abilities.
• Availability: Available for full-time training upon joining.