Dutch Customer Support Representative - Remote In Portugal

CB Talents; Lisboa; Teletrabalho; EUR 17 000 - 19 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible contracts (20-40h)

Remote work from continental Portugal

Career progression

Language bonuses

Resumo da oferta

CB Talents is seeking a Remote Customer Support Representative who will assist Dutch-speaking clients from a fully remote position based in continental Portugal. The role offers flexible contracts (20h/25h/30h/40h) and a starting gross salary from €1,580 per month for 40h, plus bonus and benefits.

You will join a dynamic international team with opportunities for multilingual growth. Key requirements include native or fluent Dutch with strong English, excellent communication and problem-solving

Qualificações

• Native or C1/C2 level Dutch (written and spoken). English a plus.
• Reside in or can work remotely from continental Portugal.
• Excellent communication, customer-oriented mindset, and strong problem-solving abilities.
• Available for full-time onboarding/training upon joining.

Responsabilidades

• Provide exceptional customer service to Dutch-speaking clients via phone, email, or chat.
• Troubleshoot queries and offer reliable solutions while maintaining customer satisfaction.
• Complete full-time onboarding and training to set you up for success.

Conhecimentos

Dutch language

English proficiency

Communication skills

Problem solving

Customer service

Descrição da oferta de emprego

Remote Customer Support Representative (Dutch-Speaking)

Location: Fully Remote (Must be based in continental Portugal)

Position Type: Full-Time / Part-Time

Start Date: ASAP

Are you fluent in Dutch and looking for a flexible, remote role with great growth potential? We are hiring Customer Support Representatives to join a dynamic, international team in Portugal!

What We Offer

• Flexible Work Contracts: Choose between 20h, 25h, 30h, or 40h per week.
• Competitive Compensation: Starting salary from €1,580 gross/month (for full-time/40h) + bonus + comprehensive benefits package.
• Work-Life Balance: Fixed schedule from Monday to Friday between 06:00 and 19:00 (No weekend shifts!).
• Career Progression & Language Bonuses: Speak other languages? High-performing agents can transition into multiskill roles (e.g., combining Dutch with Norwegian or other languages) after 2–3 months for an increased salary package.
• 100% Remote: Work from the comfort of your home anywhere in continental Portugal.

Role & Responsibilities

• Provide exceptional customer service and assistance to Dutch-speaking clients via phone, email, or chat.
• Maintain high customer satisfaction standards while troubleshooting queries and offering reliable solutions.
• Complete full-time paid onboarding and training to set you up for success.

What We Are Looking For

• Language Proficiency: Native or C1/C2 fluent in Dutch (written & spoken). Strong command of English is a plus.
• Location Requirement: Currently residing in or able to work remotely from continental Portugal.
• Skills: Excellent communication skills, customer-oriented mindset, and strong problem-solving abilities.
• Availability: Available for full-time training upon joining.