Dutch-Speaking Customer Service

Cbtalents; Lisboa; Teletrabalho; EUR 17 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote in Portugal

Paid training

Multicultural environment

Career mobility

Transferable skills

Resumo da oferta

Cbtalents is hiring a Dutch-speaking Customer Support Representative to join its international BPO team in Portugal. The role is remote within Portugal, full-time (40 hours/week), and requires fluency in Dutch with strong communication skills.

You will assist customers via phone, email, and chat, provide accurate information, resolve issues, and help with account or service inquiries while working in a multicultural environment. Fresh graduates are welcome.

Qualificações

• Dutch language fluency is required.
• Strong communication skills.
• Customer-oriented mindset.
• Comfortable using digital tools.
• Available for full-time employment.
• Residing in Portugal.
• EU citizenship or valid work authorization in Portugal.
• Fresh graduates and early-career candidates are welcome.

Responsabilidades

• Assist Dutch-speaking customers with questions and requests.
• Provide accurate information and guidance.
• Resolve customer issues professionally and efficiently.
• Support account, product, or service inquiries.
• Ensure a positive customer experience and teamwork.

Conhecimentos

Dutch fluency

Communication skills

Customer-oriented

Digital tools

Full-time

Residence in Portugal

EU work authorization

Fresh graduates welcome

Descrição da oferta de emprego

Remote within Portugal | Fresh Graduates Welcome

Are you a Dutch speaker currently living in Portugal and looking for an opportunity to build your career in an international environment?

We are looking for Dutch-speaking Customer Support Representatives to join an international BPO environment, with the flexibility to work remotely from within Portugal.

This opportunity is suitable for both experienced candidates and those at the beginning of their careers who want to develop professional experience while using their Dutch language skills.

Position Details

Role: Customer Support Representative
Location: Portugal
Work Model: Remote within Portugal
Language: Dutch
Schedule: Full-time, 40 hours per week

What You Will Do

Depending on the project, you will support customers through channels such as phone, email, and chat.

Your responsibilities may include:

• Assisting Dutch-speaking customers with questions and requests
• Providing accurate information and guidance
• Resolving customer issues professionally and efficiently
• Supporting account, product, or service-related inquiries
• Ensuring a positive customer experience
• Working with an international and multicultural team

What We Are Looking For

• Fluency in Dutch
• Good communication skills
• Customer-oriented mindset
• Comfortable working with digital tools
• Available for full-time employment
• Currently residing in Portugal
• EU citizenship or valid authorization to work in Portugal
• Fresh graduates and early-career candidates are welcome to apply

What's Offered

• Remote work within Portugal
• Paid training
• International and multicultural working environment
• Internal career development and mobility opportunities
• Opportunity to develop transferable skills in communication, customer service, problem-solving, and digital tools

Working in an international BPO environment can be a strong way to kick-start your career while gaining experience that can later open opportunities in areas such as Quality, Training, Recruitment, IT Support, and other operational functions.