Dutch Customer Specialist in Lisbon - 2500 Euros Signing Bonus

Cross Border Talents; Lisboa; Presencial; EUR 27 900; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Meal allowance

Health and life insurance

Resumo da oferta

A customer support firm in Lisbon is looking for a Dutch Customer Specialist to deliver exceptional support across multiple channels. The ideal candidate is fluent in Dutch and has up to one year of experience in customer support. This role offers a competitive salary, meal allowance, health and life insurance, and a supportive relocation package for those moving to Lisbon. Join us to engage in a collaborative office environment.

Qualificações

• Fluent in Dutch (C2 level).
• EU Citizenship or Portuguese Residency Card required.
• 0-1 year of experience in customer support.

Responsabilidades

• Deliver top-notch customer support through various channels.
• Guide users through account management and technical challenges.
• Communicate clearly and empathetically to foster trust.

Conhecimentos

Fluency in Dutch (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Eagerness to learn

Descrição da oferta de emprego

Dutch Customer Specialist in Lisbon - 2500 Euros Signing Bonus

About the job Dutch Customer Specialist in Lisbon - 2500 Euros Signing Bonus

Grow Your Career in Customer Support Excellence!

Are you passionate about helping people and delivering standout customer experiences? We're looking for a committed and service-driven Customer Specialist to join our dynamic and supportive team. If you enjoy engaging with customers and providing practical solutions, this role could be the perfect next step in your professional journey.

Role Overview:

As a Customer Specialist, you’ll be the go-to contact for users, offering support across phone, email, chat, and social media. You’ll assist with account management, payment concerns, and technical challenges, always aiming to provide prompt and personable service.

Key Responsibilities:

• Deliver top-notch customer support through various channels
• Guide users through account setup, login difficulties, payment queries, and ID verification
• Diagnose and resolve technical problems with confidence and care
• Serve as a reliable support contact, particularly for clients in the sports sector
• Communicate clearly, patiently, and empathetically to foster customer trust
• Adhere to internal procedures to ensure consistent, high-quality service
• Contribute ideas and feedback to continuously improve support strategies and user satisfaction

Requirements:

• Fluent in Dutch (C2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year of experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
• Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
• Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.

Onsite Work: Engage and grow in a collaborative office environment

Relocation Package: Receive support if relocating to ensure a smooth transition

Ready to take on this exciting opportunity? Apply today, and let’s connect!