Dutch Customer Advisor in Lisbon - 2500 Euros Signing Bonus

Cross Border Talents; Oeiras; On-site; EUR 27,900; Full time

Benefits offered by this job

Competitive Salary

Meal Allowance

Health and Life Insurance

Onsite Work Environment

Relocation Package

Job summary

A leading customer service provider in Lisbon is seeking a Dutch Customer Advisor to assist customers via phone, chat, and email. You will troubleshoot issues and build relationships to enhance customer satisfaction. Candidates need to be fluent in Dutch and possess strong communication skills. The role offers a competitive salary, meal allowance, and health insurance in an onsite collaborative environment.

Qualifications

• 0-1 year of experience in customer support.
• EU Citizenship or Portuguese Residency Card.

Responsibilities

• Assist customers with setting up accounts and payment processes.
• Troubleshoot and resolve technical concerns.
• Be a trusted point of contact for clients.

Skills

Fluent in Dutch (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Eagerness to learn

Job description

Dutch Customer Advisor in Lisbon (2500 Euros Signing Bonus)

About the job Dutch Customer Advisor in Lisbon (2500 Euros Signing Bonus)

Take Your Customer Support Career to the Next Level!

Do you love finding solutions and making a real impact in people’s daily lives? We’re looking for an enthusiastic Customer Advisor to become part of our energetic team! If fast-paced environments and meaningful connections excite you, this could be the opportunity you've been waiting for.

Role Overview:

As a Customer Advisor, you’ll support customers via phone, chat, email, and social media—offering help with account-related questions, technical issues, and transactions. Your mission? To ensure every interaction is smooth, efficient, and positive.

Key Responsibilities:

• Assist customers with setting up accounts, verifications, logins, and payment processes
• Troubleshoot and resolve technical concerns with speed and professionalism
• Be a trusted point of contact, especially for sports industry clients
• Foster positive relationships through clear and compassionate communication
• Follow internal policies and uphold service quality standards
• Suggest improvements to enhance customer satisfaction and streamline processes

Requirements:

• Fluent in Dutch (C2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year of experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
• Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
• Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.
• Onsite Work Environment: Thrive in a collaborative and communicative office setting
• Relocation Package: Receive support if relocating to ensure a smooth transition

Ready to take on this exciting opportunity? Apply today, and let’s connect!