Dutch Customer Service Representative|Remote in Portugal

CB Talents; Lisboa; Teletrabalho; EUR 9600 - 16 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Health insurance included from day one

Meal allowance

Bonuses (performance/productivity)

Holiday/Christmas bonuses

Apartment benefits

Resumo da oferta

CB Talents is helping Bol.com recruit a Dutch Operations Customer Expert to support shoppers and external sellers in a fully remote role. You will assist online customers with orders, deliveries, payments, and product inquiries via phone and email, delivering friendly, top-tier troubleshooting and solutions.

We offer 100% remote work with flexible hours (part-time or full-time, Rotational shifts 07:00–23:00).

Qualificações

• High School Diploma.
• Strong communication skills and a passion for helping people.
• Readiness to complete two quick online screening assessments.

Responsabilidades

• Assist online shoppers with orders, deliveries, payments, and product inquiries via phone and email.
• Provide friendly, top-tier troubleshooting and solutions to customer questions.
• Act as a reliable point of contact for external platform sellers.

Conhecimentos

Strong communication skills

Passion for helping people

Formação académica

High School Diploma

Descrição da oferta de emprego

Are you ready to build your career with one of the largest e-commerce platforms in Europe? Join our dynamic team as aDutchOperations Customer Expert for Bol.com and enjoy the flexibility of working remotely with complete peace of mind!

What You’ll Do

• Assist online shoppers with orders, deliveries, payments, and product inquiries via phone and email.
  
• Provide friendly, top-tier troubleshooting and solutions to customer questions.
  
• Act as a reliable point of contact for external platform sellers.
  

What We Offer

• Work Location: 100% Remote flexibility.
  
• Flexible Hours: Part-time or full-time options available (Rotational shifts, Monday–Sunday between 07:00 and 23:00).
  
• Competitive Salary & Bonuses: Up to €1,434.82 gross monthly cash compensation for full-time.
  
• Accommodation Support: Optional company-provided apartment benefits.
  
• Perks & Benefits: Health insurance included from day one, monthly meal allowance, performance/productivity bonuses, and holiday/Christmas bonuses.
  
• Paid Training: Comprehensive 6-day fully compensated onboarding program to set you up for success.
  

Requirements

• High School Diploma.
  
• Strong communication skills and a passion for helping people.
  
• Readiness to complete two quick online screening assessments.