Direct Sales Force

MetLife; Lisboa; Hybrid; EUR 30,000 - 35,000; Full time

Job summary

MetLife Portugal seeks an Agency Sales Manager to lead a dedicated team of exclusive sales consultants, recruiting, training, supervising, and coaching the team to achieve company targets.

You will foster growth, drive performance, and use AI tools to support daily tasks, improving efficiency and results across the sales force.

Qualifications

• University degree.
• Minimum of 3 years experience in sales roles with proven success in managing, coaching, and motivating sales teams in face-to-face distribution.
• Strong communication and interpersonal skills.
• High level of proactivity, problem-solving ability, and strategic thinking.
• Experience in the insurance industry (preferred).
• Fluent in spoken and written English and Portuguese.
• Results-oriented with a mindset for continuous improvement.
• Working knowledge of AI capabilities with ability to evaluate outputs with guidance.

Responsibilities

• Implement the strategy and provide management and support to achieve results in line with company standards.
• Recruit, train, supervise, and coach sales consultants.
• Identify and develop agents with leadership potential.
• Motivate and manage the sales force to meet agency targets.
• Ensure monitoring processes support daily activities.
• Utilize approved AI tools to draft, summarize, organize information, and improve day-to-day efficiency.

Skills

Commercial acumen

Drive and dynamism

Analytical thinking

Team collaboration

Communication skills

English fluency

Portuguese fluency

AI tool usage

Education

University degree

Tools

AI tools

Job description

At MetLife Portugal, the Direct Sales Force role ( Agency Sales Manager) is responsible for recruiting, training, and developing a team of exclusive sales consultants. This position also acts as a coach, fostering growth and performance within the sales force.

This is a unique opportunity to join a dynamic, energetic, and creative team focused on achieving and exceeding both quantitative and qualitative goals.

From the very first contact with potential consultants, you will be key in creating a meaningful and impactful development experience.

Success in this role requires:

• Commercial Acumen: Ability to understand diverse business contexts and implement effective solutions to overcome challenges.
• Drive & Dynamism: A proactive mindset, always seeking new and better ways of doing things.
• Analytical Thinking: Capacity to analyze situations, identify root causes, and propose effective solutions even under pressure.
• Team Collaboration: Strong team spirit, with a focus on collective goals and cross-functional cooperation.

Key Responsibilities

• Implement the strategy and provide the management and support needed to achieve expected results in line with company standards.
• Recruit, train, supervise, and coach sales consultants.
• Identify and develop agents with leadership potential.
• Motivate and manage the sales force to ensure commitment to agency targets.
• Ensure monitoring processes are in place to support the effective execution of daily activities.
• Ability to use approved AI tools to support routine tasks such as drafting, summarizing, organising information, and improving day-to-day efficiency.

Required Qualifications

• University degree.
• Minimum of 3 years experience in sales roles, with proven success in managing, coaching, and motivating sales teams, especially in face-to-face distribution.
• Strong communication and interpersonal skills.
• High level of proactivity, problem-solving ability, and strategic thinking.
• Experience in the insurance industry (preferred).
• Fluent in spoken and written English. Fluent Portuguese speaker
• Results-oriented with a mindset for continuous improvement.
• Working knowledge of AI capabilities with the ability to evaluate and validate outputs with guidance.

Preferred Qualifications

• Experience in recruitment and training sales team
• Experience in the insurance sector

The expected salary range for this position is €30,000 - €35,000. This role may also be eligible for incentive compensation under the sales plan for the position. All incentives and benefits are subject to the applicable plan terms.

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible .Join us!