Danish-Speaking Support Specialist: Day Shift in Lisbon

Savior Artigos Texteis Lda; Lisboa; Presencial; EUR 21 204 - 26 784; Tempo integral

Resumo da oferta

Savior Artigos Texteis Lda in Lisbon is hiring for a Danish-speaking customer support professional. You will deliver world-class service during a fixed daytime shift (08:00–17:00) and collaborate with an international team.

Requirements include fluent Danish, local residency in Lisbon, strong communication, and rights to work in Portugal. This role emphasizes empathy, active listening and a customer-first mindset.

Qualificações

• Danish language at native or fluent level (C1/C2) with strong written and verbal skills.
• Residence in or near Lisbon metropolitan area.
• Full availability for a fixed daytime schedule (08:00 - 17:00).
• Exceptional active listening, empathy and ability to connect with people.
• Valid Portuguese working rights (NIF, NISS, residency card/EU citizenship) for immediate start.
• Independent local residency required; relocation assistance not provided.

Responsabilidades

• Deliver high-quality, professional support to Danish-speaking customers via primary communication channels.
• Troubleshoot inquiries efficiently, ensuring a positive experience for every user.
• Maintain accurate customer records and follow up on unresolved cases.
• Collaborate with team leads and international colleagues to elevate service standards.

Conhecimentos

Active listening

Empathy

People skills

Descrição da oferta de emprego

Savior Artigos Texteis Lda in Lisbon is hiring for a Danish-speaking customer support professional. You will deliver world-class service during a fixed daytime shift (08:00–17:00) and collaborate with an international team.

Requirements include fluent Danish, local residency in Lisbon, strong communication, and rights to work in Portugal. This role emphasizes empathy, active listening and a customer-first mindset.