Danish Customer Support Specialist – Day Shift in Lisbon

CB Talents SP; Lisboa; Sur place; EUR 17 000 - 25 000; Plein temps

Résumé du poste

CB Talents SP in Lisbon is seeking a fluent Danish speaker to join our customer experience team delivering world-class service during a fixed daytime schedule. This role is ideal for a people-person who enjoys solving problems and values a stable, daytime routine in Portugal's capital.

Responsibilities include providing Danish-language support, troubleshooting inquiries, and keeping precise customer records while collaborating with international colleagues to maintain high service standards.

Qualifications

• Fluent Danish language skills (C1/C2) and strong written/verbal communication.
• Must reside in Lisbon area with valid Portuguese working rights.
• Full daytime schedule 08:00–17:00.
• Excellent active listening and empathy; ability to connect with people.

Responsabilités

• Provide high-quality Danish-language customer support via main channels.
• Troubleshoot inquiries to deliver a positive customer experience.
• Maintain accurate customer records and follow up on unresolved cases.
• Collaborate with team leads and international colleagues to raise service standards.

Connaissances

Danish

Active listening

Empathy

Communication

Description du poste

CB Talents SP in Lisbon is seeking a fluent Danish speaker to join our customer experience team delivering world-class service during a fixed daytime schedule. This role is ideal for a people-person who enjoys solving problems and values a stable, daytime routine in Portugal's capital.

Responsibilities include providing Danish-language support, troubleshooting inquiries, and keeping precise customer records while collaborating with international colleagues to maintain high service standards.