Danish-Speaking Remote Customer Support Pro (6-Month Contract)

The lemon Consulting; Braga; Presencial; EUR 11 000 - 16 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Travel perks and discounts

Remote work opportunities

Performance incentives

Resumo da oferta

The lemon Consulting is seeking a Customer Service Representative for a remote role based in Braga, Portugal. You will handle inquiries across channels, update internal systems promptly, and foster positive relationships with customers to support satisfaction and long-term engagement.

The ideal candidate is native/fluent in Danish with English at least B2, has customer service experience, strong communication, and a collaborative, fast learner for a dynamic support environment.

Qualificações

• Native or fluent in Danish with verbal and written skills.
• English proficiency at least B2 level.
• Experience in customer service is advantageous.
• Excellent written and verbal communication across channels.
• Ability to learn new software quickly and follow procedures.
• Professional, empathetic customer interactions and teamwork.

Responsabilidades

• Handle inquiries across channels and update internal systems promptly.
• Foster positive relationships by delivering courteous support.
• Support customer satisfaction and engagement through effective issue resolution.
• Maintain a professional, empathetic approach in all interactions.
• Collaborate with colleagues and leadership to achieve team goals.
• Share insights to identify recurring issues and improvements.

Conhecimentos

Native Danish

Fluent English (B2)

Customer service experience

Strong communication

Team collaboration

Problem solving

Multitasking

Descrição da oferta de emprego

The lemon Consulting is seeking a Customer Service Representative for a remote role based in Braga, Portugal. You will handle inquiries across channels, update internal systems promptly, and foster positive relationships with customers to support satisfaction and long-term engagement.

The ideal candidate is native/fluent in Danish with English at least B2, has customer service experience, strong communication, and a collaborative, fast learner for a dynamic support environment.