Danish-Speaking Customer Support Agents

Cross Border Talents; Lisboa; Presencial; EUR 18 000 - 30 000; Tempo integral

Resumo da oferta

Cross Border Talents in Lisbon is seeking a Danish-speaking Customer Service Representative to assist customers by phone, email, or chat in an international setting. The role requires fluent Danish and good English, with strong communication and a customer-oriented mindset.

Relocation to Lisbon is supported for candidates outside Portugal, and prior customer service experience is a plus but not required. Join a multicultural team and help maintain high standards of service while navigating an

Qualificações

• Danish language proficiency at native level.
• Proficient English language skills.
• Strong communication and interpersonal abilities.
• Customer-focused mindset with service orientation.
• Comfortable using computers and digital tools.
• Relocation to Lisbon is expected for the role (if outside Portugal).

Responsabilidades

• Assist customers by phone, email or chat.
• Answer questions and provide appropriate solutions.
• Handle requests and resolve issues professionally.
• Ensure a high level of customer satisfaction.
• Follow established procedures and quality standards.
• Work in an international and multicultural environment.

Conhecimentos

Danish (native)

English

Communication skills

Interpersonal skills

Customer-oriented mindset

Computer literacy

Relocation ready

Descrição da oferta de emprego

Danish-Speaking Customer Service Representative – Lisbon, Portugal

Are you a Danish speaker looking for an exciting international career opportunity? Join our team in Lisbon, Portugal and take the next step in your career abroad!

Location

Lisbon, Portugal

Relocation is possible for candidates currently living outside Portugal.

Your Responsibilities

• Assist customers by phone, email, or chat
• Answer customer questions and provide appropriate solutions
• Handle requests and resolve issues professionally
• Ensure a high level of customer satisfaction
• Follow established procedures and quality standards
• Work in an international and multicultural environment

Requirements

• Fluent/native-level Danish
• Good level of English
• Strong communication and interpersonal skills
• Customer-oriented mindset
• Comfortable using computers and digital tools
• Previous customer service experience is a plus, but not required
• Motivation to relocate and work in Portugal

Relocate to Lisbon

Currently living outside Portugal? No problem!

This opportunity is open to candidates interested in relocating to Lisbon and building an international career in Portugal.