Danish Customer Support Agent — Lisbon (Relocation)

Cross Border Talents; Lisboa; Presencial; EUR 18 000 - 30 000; Tempo integral

Resumo da oferta

Cross Border Talents in Lisbon is seeking a Danish-speaking Customer Service Representative to assist customers by phone, email, or chat in an international setting. The role requires fluent Danish and good English, with strong communication and a customer-oriented mindset.

Relocation to Lisbon is supported for candidates outside Portugal, and prior customer service experience is a plus but not required. Join a multicultural team and help maintain high standards of service while navigating an

Qualificações

• Danish language proficiency at native level.
• Proficient English language skills.
• Strong communication and interpersonal abilities.
• Customer-focused mindset with service orientation.
• Comfortable using computers and digital tools.
• Relocation to Lisbon is expected for the role (if outside Portugal).

Responsabilidades

• Assist customers by phone, email or chat.
• Answer questions and provide appropriate solutions.
• Handle requests and resolve issues professionally.
• Ensure a high level of customer satisfaction.
• Follow established procedures and quality standards.
• Work in an international and multicultural environment.

Conhecimentos

Danish (native)

English

Communication skills

Interpersonal skills

Customer-oriented mindset

Computer literacy

Relocation ready

Descrição da oferta de emprego

Cross Border Talents in Lisbon is seeking a Danish-speaking Customer Service Representative to assist customers by phone, email, or chat in an international setting. The role requires fluent Danish and good English, with strong communication and a customer-oriented mindset.

Relocation to Lisbon is supported for candidates outside Portugal, and prior customer service experience is a plus but not required. Join a multicultural team and help maintain high standards of service while navigating an