Czech-Speaking Customer Support Specialist — Lisbon On-Site

Concentrix; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Referral bonus opportunities

Full paid training

Career development programs

Resumo da oferta

Concentrix is seeking a Customer Service Representative (Czech-Speaking) based in Lisbon, Portugal. This on-site role involves resolving customer issues and ensuring high satisfaction levels.

The ideal candidate will be fluent in both Czech and English, with a college degree and experience in the e-commerce or service industry. Competitive salary and comprehensive training are offered, along with career development opportunities.

Qualificações

• Investigate and resolve customer issues.
• Drive customer satisfaction metrics.
• Available for 24/7 rotating shifts.

Responsabilidades

• Check order and logistics status.
• Review issues within turnaround times.
• Provide regular updates across touch points.

Conhecimentos

Fluent Czech (C1)

Fluent English (B2)

E-commerce understanding

Team collaboration

Social media product knowledge

Formação académica

College degree or equivalent diploma

Descrição da oferta de emprego

Concentrix is seeking a Customer Service Representative (Czech-Speaking) based in Lisbon, Portugal. This on-site role involves resolving customer issues and ensuring high satisfaction levels.

The ideal candidate will be fluent in both Czech and English, with a college degree and experience in the e-commerce or service industry. Competitive salary and comprehensive training are offered, along with career development opportunities.