Czech-Speaking Content Moderator — On-site Lisbon

The Lemon Consulting; Lisboa; Presencial; EUR 13 000 - 20 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Modern office in city center

Comprehensive training

Mentoring opportunities

Health and wellbeing initiatives

Meal allowance

Resumo da oferta

The Lemon Consulting in Lisbon, Portugal, is seeking a Content Moderator for an on-site, full-time position on a 6-month contract. The role focuses on moderating content to meet SLAs and safety guidelines while staying up-to-date with policy changes.

Ideal candidates will be fluent in Czech, with English at B2 level, and demonstrate strong moderation, communication, and customer-service skills. The position requires shift work from Monday to Sunday, 24/7 coverage readiness.

Qualificações

• Native or fluent Czech language required.
• English proficiency at B2 level or higher.
• Strong moderation abilities with sound judgment.
• Solid understanding of e-commerce platforms and industry practices.

Responsabilidades

• Maintain strong knowledge of leading e-commerce products, services and standards.
• Review content in line with SLAs and quality benchmarks.
• Ensure uploaded content complies with platform policies, legal standards, and safety guidelines.
• Adapt to policy updates and schedule changes, following SOPs.
• Identify and escalate issues through proper internal channels, adhering to company protocols.

Conhecimentos

Czech native

English B2

Moderation skills

Content moderation

Communication skills

Policy compliance

Descrição da oferta de emprego

The Lemon Consulting in Lisbon, Portugal, is seeking a Content Moderator for an on-site, full-time position on a 6-month contract. The role focuses on moderating content to meet SLAs and safety guidelines while staying up-to-date with policy changes.

Ideal candidates will be fluent in Czech, with English at B2 level, and demonstrate strong moderation, communication, and customer-service skills. The position requires shift work from Monday to Sunday, 24/7 coverage readiness.