Customer Support - Portuguese - Lisbon

Velenosi&Meredith; Porto; On-site; EUR 9,300 - 11,000; Full time

Benefits offered by this job

Holiday and Christmas allowances

Meal allowance per working day

Paid training

12-month contract extending to 2 years

Private health and dental insurance

22 days of holiday per year

Central Lisbon location

Job summary

Velenosi&Meredith is recruiting for a Customer Service Representative (Outbound) in Lisbon, on-site. The role involves reaching out to potential customers, understanding their needs, and presenting why joining the service is a smart decision.

You will deliver a personal and friendly experience on every call. This entry-level position welcomes motivated beginners and requires EU citizenship or a valid work permit for Portugal.

Qualifications

• Fluent Portuguese required.
• Excellent communication and a positive attitude.
• Sales or customer service experience is a plus (beginners welcome).
• EU citizenship or valid work permit for Portugal required.

Responsibilities

• Call potential customers to understand their needs.
• Explain why joining is a smart choice for them.
• Deliver a personal, friendly experience on every call.

Skills

Fluent Portuguese

Great communication

Positive attitude

Sales or customer service experience

Job description

Love talking to people? Turn your conversations into a career in Lisbon!

We're hiring Customer Service Representatives (Outbound) for a leading Portuguese telecommunications group.

Lisbon, on-site

Full-time, 40 hours per week

What you'll do

• Call potential customers and understand their needs
• Show why joining is a smart choice for them
• Deliver a personal, friendly experience on every call

You bring

• Fluent Portuguese
• Great communication and a positive attitude
• Previous experience in sales or customer service is a plus (motivated beginners welcome)
• EU citizenship or a valid work permit for Portugal (required)

What we offer

• €920 gross base salary per month
• Holiday and Christmas allowances, paid monthly on top
• €7 meal allowance per working day, on a prepaid card
• Paid training: 5 days plus up to 5 days on-the-job
• 12-month contract (extendable), permanent after 2 years
• Private health and dental insurance after contract signature
• 22 days of holiday per year
• Central Lisbon location, close to metro, train and bus