Customer Support - Portuguese - Lisbon

Velenosi&Meredith; Lisboa; On-site; EUR 9,300 - 11,000; Full time

Benefits offered by this job

Meal allowance

Private health insurance

Dental insurance

Holiday allowance

Christmas allowance

Paid training

Job summary

Velenosi&Meredith in Lisbon is hiring Customer Service Representatives (Outbound) to engage potential customers and understand their needs. This on-site, full-time role offers a structured 40-hour work week and a chance to start a career in telecommunications.

Expect a friendly, professional approach on every call, with training provided. EU citizenship or valid work permit is required; the position includes a 12-month contract with potential extension and permanent status after two years.

Qualifications

• Fluent Portuguese language skills are required.
• Strong communication and a positive, proactive attitude.
• Experience in sales or customer service is beneficial; beginners are welcome.

Responsibilities

• Call potential customers and understand their needs.
• Explain why joining is a smart choice for them and deliver a personal, friendly experience on every call.
• Support outbound conversations with a professional, customer-centric approach.

Skills

Fluent Portuguese

Excellent communication

Sales or customer service experience

Job description

Love talking to people? Turn your conversations into a career in Lisbon!

We're hiring Customer Service Representatives (Outbound) for a leading Portuguese telecommunications group.

Lisbon, on-site

Full-time, 40 hours per week

What you'll do

• Call potential customers and understand their needs
• Show why joining is a smart choice for them
• Deliver a personal, friendly experience on every call

You bring

• Fluent Portuguese
• Great communication and a positive attitude
• Previous experience in sales or customer service is a plus (motivated beginners welcome)
• EU citizenship or a valid work permit for Portugal (required)

What we offer

• €920 gross base salary per month
• Holiday and Christmas allowances, paid monthly on top
• €7 meal allowance per working day, on a prepaid card
• Paid training: 5 days plus up to 5 days on-the-job
• 12-month contract (extendable), permanent after 2 years
• Private health and dental insurance after contract signature
• 22 days of holiday per year
• Central Lisbon location, close to metro, train and bus