Customer Support (German speakers)- Lisbon

Speakit; Lisboa; Híbrido; EUR 11 160 - 14 508; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Reembolso do bilhete de voo inicial para realocação

Acomodação completa em apartamento compartilhado

Despesas pagas pela empresa (água, eletricidade, internet)

Dois bilhetes de voo anuais para o país de origem

Pacote de saúde

Oportunidades de desenvolvimento de carreira

Atividades sociais

Resumo da oferta

Uma empresa internacional busca um Customer Support Specialist fluente em alemão para integrar sua equipe em Lisboa. O cargo oferece um salário competitivo, benefícios de realocação e um modelo de trabalho híbrido. Se você tem paixão pelo suporte ao cliente e habilidades comprovadas, esta é uma excelente oportunidade para desenvolver sua carreira em um ambiente colaborativo e dinâmico.

Qualificações

• Fluência em alemão e nível avançado de inglês.
• Experiência anterior em atendimento ao cliente (online ou presencial) é ideal.
• Aprendiz rápido, competitivo e entusiasta do suporte ao cliente.

Responsabilidades

• Aconselhar clientes por telefone e e-mail.
• Resolver questões e fornecer suporte de alta qualidade.
• Ser um defensor apaixonado dos usuários.

Conhecimentos

Habilidades de comunicação

Solução de problemas

Trabalho em equipe

Formação académica

Diploma de ensino médio ou formação profissional concluída

Descrição da oferta de emprego

Customer Support (German speakers)- Lisbon

Customer Support (German speakers)- Lisbon

1 day ago Be among the first 25 applicants

Are you looking for a new job opportunity in the field of Customer Support in sunny Lisbon? Would you like to be part of an international team where you have realistic possibilities of developing your career? If the answer is yes, please keep reading because we have the right opportunity for you!

Responsibilities:

• Customer advice by telephone and email;
• Helping customers with issues / situations that might arise.
• You will deliver high-quality service across multiple support platforms (email and phone);
• Be a passionate advocate for users while answering any questions that come your way;
  
  
  

Requirements

• Ideally previous experience in the field of Customer Service (online or face to face)
• Excellent communication skills, native level of German is required, fluent level of English.
• Soft skills
• Problem solver
• Passion for customer support, competitive and a risk-taker
• At least a high school diploma or completed vocational training
• Quick learner
  
  
  

Benefits

• Refund of the initial flight ticket to relocate to Portugal
• Full accommodation in shared apartment, individual room for yourself.
• Expenses paid by the company: water, electricity, internet, cable TV and cleaning services once per week.
• Two yearly flight tickets to your home country
• Health package
• Salary: 1300 euros gross per month (12 payments per year) without accommodation / 1000 euros gross per month (12 payments per year) with accommodation & expenses included plus performance bonuses.
• Career development, and learning opportunities
• Monday to Sunday working hours from 8 am to 5 pm.
• Hybrid working model
• Social activities

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Non-profit Organizations and Primary and Secondary Education

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