Customer Support

CB Talents

Porto

Remote

EUR 15,000 - 17,000

Full time

14 days+

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Benefits offered by this job

Paid training
Private health insurance
Relocation support (flight, airport, &

Job summary

bol.com is seeking a Dutch-speaking customer support specialist to join a fully remote team based in Portugal. The role offers full-time hours and rotating shifts, with paid training and relocation support for candidates moving to Portugal.

Join a leading e-commerce platform serving the Netherlands and Belgium from anywhere in Portugal. The position includes a base salary with allowances and a productivity bonus, and a health insurance plan from the start of employment.

Qualifications

  • Fluent/native-level Dutch
  • Comfortable working in a customer-facing role
  • Available for full-time work and rotating shifts
  • EU citizenship or valid residence/work authorization in Portugal

Skills

Dutch fluency
Customer service

Job description

Speak Dutch and looking for a remote opportunity in Portugal?

Join the customer support team for bol.com, one of the best-known e-commerce platforms in the Netherlands and Belgium, while working fully remotely from anywhere in Portugal.

Candidates currently outside Portugal are also welcome — relocation support is available.

Job Highlights
  • 100% remote within Portugal
  • Full-time: 40 hours/week
  • Schedule: Monday to Sunday, rotating shifts
  • Paid training
  • Private health insurance from the start of employment
  • Relocation support for candidates moving to Portugal, including flight support, airport pickup and assistance with local paperwork
Compensation

Without company accommodation:

  • €1,434.82 gross cash/month, including:
  • €1,055 base salary
  • Holiday & Christmas allowances
  • €154 meal allowance
  • €50 productivity bonus

With company accommodation:

  • €1,109.32 gross cash/month + company accommodation benefit
Requirements
  • Fluent/native-level Dutch
  • Comfortable working in a customer-facing role
  • Available for full-time work and rotating shifts
  • EU citizenship or valid residence/work authorization in Portugal
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