Customer Service Specialist

Hiring International; Portugal; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Competitive salary package

International work environment

Job summary

A leading recruitment agency is looking for a Customer Support Advisor fluent in German or Dutch to join their dynamic team in Great Lisbon, Portugal. This entry-level role requires strong communication skills and a customer-oriented mindset. You will be the first point of contact, ensuring an excellent service experience for customers via various channels. The position offers a competitive salary and a modern work environment, with the chance to thrive in one of Europe's most vibrant cities.

Qualifications

• Native or near-native proficiency in German or Dutch.
• Good level of English.
• Customer service experience is a plus.
• EU citizenship or valid work permit for Portugal.

Responsibilities

• Act as the first point of contact for customers via phone, email, or chat.
• Ensure an excellent service experience.

Skills

Strong communication skills

Customer-oriented mindset

Communication skills

Customer focus

Job description

🌍 International Recruiter | Multilingual Talent Acquisition Specialist | Experienced in Global Hiring & Employer Branding | Passionate About People…

Are you a German or Dutch speaker looking for an international career opportunity in Great Lisbon?

We’re currently hiring Customer Support Professionals to join a dynamic, multicultural team in one of Europe’s most attractive cities.

Role – Customer Support Advisor

You’ll be the first point of contact for customers, supporting them via phone, email, or chat, and ensuring an excellent service experience.

What’s in it for you?

• 💶 Competitive salary package (above local market standards)
• 🌍 International & modern work environment

What we’re looking for

• Native or near-native German OR Dutch
• Good level of English
• Strong communication & customer‑oriented mindset
• Customer service experience is a plus (not mandatory)
• EU citizenship or valid work permit for Portugal

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Customer Service

Industries

• Technology, Information and Media

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