Multilingual Customer Support Representatives

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Job summary

Cross Border Talents is hiring Customer Service Specialists in Lisbon, Portugal. If you are a native or fluent speaker of Dutch, German, Danish, Swedish, Flemish, French, Portuguese, and have good English, join our international team to assist customers by phone, email, or chat.

Relocation to Lisbon is possible for the right candidates. You will work in an international environment, follow project procedures, and maintain high customer satisfaction while using digital tools.

Qualifications

• Multilingual proficiency in Dutch, German, Danish, Swedish, Flemish or French.
• Portuguese language ability plus good English.
• Excellent communication and customer-service skills.

Responsibilities

• Assist customers by phone, email, or chat.
• Handle questions and requests professionally.
• Provide accurate information and appropriate solutions.
• Resolve issues while maintaining customer satisfaction.
• Follow project procedures and quality standards.
• Work effectively in an international environment.

Skills

Dutch

German

Danish

Swedish

Flemish

French

Portuguese

English

Job description

Customer Service Specialists – Lisbon, Portugal

Are you a Dutch, German, Danish, Swedish, Flemish, Portuguese or French speaker looking for an international career opportunity?

We are currently hiring Customer Service Specialiststo join our teams in Lisbon, Portugal.

Location

Lisbon, Portugal

Relocation is possible! If you currently live outside Portugal and are interested in moving to Lisbon, you are welcome to apply.

Your Responsibilities

• Assist customers by phone, email, or chat
• Handle customer questions and requests professionally
• Provide accurate information and appropriate solutions
• Resolve issues while maintaining a high level of customer satisfaction
• Follow project procedures and quality standards
• Work effectively in an international environment

Requirements

• Fluent/native level in one of the following languages:
  Dutch
  German
  Danish
  Swedish
  Flemish
  French
• Portuguese
• Good level of English
• Excellent communication and customer-service skills
• Comfortable working with computers and digital tools
• Previous customer service experience is a plus, but not mandatory
• Motivation to work and live in an international environment

Relocation to Lisbon

You don't currently live in Portugal? That's completely fine!

We welcome candidates from other countries who are interested in relocating to Lisbon and starting an international career in Portugal.