Customer & Production Planner — Orchestrate On-Time Deliveries

Preh Group; Trofa; On-site; EUR 30,000 - 48,000; Full time

Benefits offered by this job

Attractive salary package

Ongoing training and development

Work with cutting-edge technologies

Job summary

Preh Portugal in Trofa is seeking a Customer & Production Planner to ensure smooth production flows and strong customer support, linking production and clients to align plans with capacity and guarantee on-time deliveries.

You'll work across production, logistics and customer teams, monitor inventory, use SAP, and drive continuous improvement in planning accuracy and service levels. Fluency in English is required, with German as a plus.

Qualifications

• Academic background in Engineering, Management, Logistics, or equivalent (preferred, not mandatory).
• Experience in production planning, supply chain, logistics, or customer support.
• Basic knowledge of ERP systems (SAP experience is an advantage).
• Understanding of inventory control, production flows, and logistics.
• Excellent communication and interpersonal skills to manage client relationships.
• Fluency in English (German is a plus).

Responsibilities

• Ensure excellent service to customers, production areas, and other Preh Group companies.
• Establish and maintain close relationships with clients regarding short-term planning, follow-up, and deliveries.
• Adjust production plans in case of material shortages, equipment capacity issues, or workforce constraints.
• Optimize workflows between different operations to avoid bottlenecks and inefficiencies.
• Monitor daily physical inventory and reconcile with SAP, resolving inconsistencies.
• Track and update production data in real-time.
• Guarantee on-time deliveries while monitoring customer performance evaluations.
• Ensure shipments meet client requirements and quality standards.

Skills

Customer service

Production planning

Supply chain

ERP systems SAP

Inventory control

Education

Engineering, Management, Logistics or equivalent

Tools

SAP

Job description

Preh Portugal in Trofa is seeking a Customer & Production Planner to ensure smooth production flows and strong customer support, linking production and clients to align plans with capacity and guarantee on-time deliveries.

You'll work across production, logistics and customer teams, monitor inventory, use SAP, and drive continuous improvement in planning accuracy and service levels. Fluency in English is required, with German as a plus.