Customer & Production Planner

Preh Group; Trofa; On-site; EUR 30,000 - 48,000; Full time

Benefits offered by this job

Attractive salary package

Ongoing training and development

Work with cutting-edge technologies

Job summary

Preh Portugal in Trofa is seeking a Customer & Production Planner to ensure smooth production flows and strong customer support, linking production and clients to align plans with capacity and guarantee on-time deliveries.

You'll work across production, logistics and customer teams, monitor inventory, use SAP, and drive continuous improvement in planning accuracy and service levels. Fluency in English is required, with German as a plus.

Qualifications

• Academic background in Engineering, Management, Logistics, or equivalent (preferred, not mandatory).
• Experience in production planning, supply chain, logistics, or customer support.
• Basic knowledge of ERP systems (SAP experience is an advantage).
• Understanding of inventory control, production flows, and logistics.
• Excellent communication and interpersonal skills to manage client relationships.
• Fluency in English (German is a plus).

Responsibilities

• Ensure excellent service to customers, production areas, and other Preh Group companies.
• Establish and maintain close relationships with clients regarding short-term planning, follow-up, and deliveries.
• Adjust production plans in case of material shortages, equipment capacity issues, or workforce constraints.
• Optimize workflows between different operations to avoid bottlenecks and inefficiencies.
• Monitor daily physical inventory and reconcile with SAP, resolving inconsistencies.
• Track and update production data in real-time.
• Guarantee on-time deliveries while monitoring customer performance evaluations.
• Ensure shipments meet client requirements and quality standards.

Skills

Customer service

Production planning

Supply chain

ERP systems SAP

Inventory control

Education

Engineering, Management, Logistics or equivalent

Tools

SAP

Job description

About The Role

As a Customer & Production Planner, you will join our team at Preh Portugal (Trofa), ensuring smooth production flows and strong customer support. You’ll be the link between production and clients, helping to align plans with operational capacity while guaranteeing on-time deliveries and customer satisfaction.

The Challenges In Front Of You

• Ensure excellent service to customers, production areas, and other Preh Group companies.
• Establish and maintain close relationships with clients regarding short-term planning, follow-up, and deliveries.
• Adjust production plans in case of material shortages, equipment capacity issues, or workforce constraints.
• Optimize workflows between different operations to avoid bottlenecks and inefficiencies.
• Monitor daily physical inventory and reconcile with SAP, resolving inconsistencies.
• Track and update production data in real-time.
• Guarantee on-time deliveries while monitoring customer performance evaluations.
• Ensure shipments meet client requirements and quality standards.

What You Bring to the Table

Role

You are more than your resume, you are motivated, a team player and customer-oriented. To succeed in this role, you’ll bring:

• Academic background in Engineering, Management, Logistics, or equivalent (preferred, not mandatory).
• Experience in production planning, supply chain, logistics, or customer support.
• Basic knowledge of ERP systems (SAP experience is an advantage).
• Understanding of inventory control, production flows, and logistics.
• Excellent communication and interpersonal skills to manage client relationships.
• Fluency in English (German is a plus).

Why Join Preh?

• Work in an innovative, international company focused on the future
• Access to ongoing training and professional development
• Attractive salary package according to the function
• Opportunity to work with cutting-edge technologies on impactful projects

We believe that innovation thrives in a culture where people feel valued and empowered. Join a team that’s shaping the future of mobility and doing it with purpose.

If you’re aligned with us, we’d love to hear from you.

CONTACTO

Eduardo Assunção, Tel.

Preh Portugal, Lda

R. Moinhos da Lagoa, 600,

4785-567 Trofa