Credit & Collections

Palex Portugal; Carnaxide; Presencial; EUR 25 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Life Insurance

Meal allowance

Variable bonus

Resumo da oferta

Palex Portugal is seeking a Credit & Collections specialist to manage arrears portfolios, contact clients by phone and email, and negotiate payment terms in line with policy. You will support credit analysis for new and existing clients and prepare reports on accounts receivable and collection performance.

You'll collaborate with the commercial and legal departments to resolve disputes and, when necessary, initiate legal collection processes. Adept with Excel and ERP tools is essential.

Qualificações

• Degree in Accounting, Management, Finance or a similar area.
• At least 3 years' experience in credit collection.
• Solid knowledge of Excel and ERP systems (e.g. SAP, Primavera, PHC).
• Knowledge of English and Spanish is valued.

Responsabilidades

• Managing the portfolio of customers in arrears, making telephone contacts, e-mails and correspondence to collect overdue amounts.
• Negotiating payment agreements with clients, respecting the company's credit policy.
• Monitoring collection deadlines and taking preventative action to avoid delays.
• Updating and maintaining records of collections and contacts made in the ERP system.
• Supporting credit analysis for new clients and credit reassessment for existing clients.
• Issue reports on accounts receivable, defaults and collection performance.
• Working in collaboration with the commercial department to resolve disputes and clarify pending issues with clients.
• Submit legal collection processes when necessary, in liaison with the legal department.

Conhecimentos

Communication skills

Negotiation

Resilience

Organisation

Attention to detail

Formação académica

Bachelor's degree in Accounting/Management/Finance

Ferramentas

Excel

SAP

Primavera

PHC

Descrição da oferta de emprego

Palex Portugal, a leading company in the management and distribution of innovative hospital and research solutions, is recruiting for Credit & Collections.

Main Responsibilities:

• Managing the portfolio of customers in arrears, making telephone contacts, e-mails and correspondence to collect overdue amounts.
• Negotiating payment agreements with clients, respecting the company's credit policy.
• Monitoring collection deadlines and taking preventative action to avoid delays.
• Updating and maintaining records of collections and contacts made in the ERP system.
• Supporting credit analysis for new clients and credit reassessment for existing clients.
• Issue reports on accounts receivable, defaults and collection performance.
• Working in collaboration with the commercial department to resolve disputes and clarify pending issues with clients.
• Submit legal collection processes when necessary, in liaison with the legal department.

Requirements:

• Degree in Accounting, Management, Finance or a similar area.
• At least 3 years' experience in the area of credit collection.
• Solid knowledge of Excel and ERP systems (e.g. SAP, Primavera, PHC).
• Strong communication, negotiation and resilience skills.
• Organisation, attention to detail and results orientation.
• Knowledge of English and Spanish is valued.

Performance indicators (KPIs):

• Average collection period (DSO).
• Recovery percentage of overdue loans.
• Default level.
• Customer satisfaction (dispute resolution).
• Efficiency in meeting monthly collection targets.

What we offer:

• Integration into an expanding multinational company;
• Collaborative and dynamic working environment;
• Opportunities for skills development and ongoing training;
• Basic salary + Meal allowance + Variable bonus according to performance;
• Social benefits in force in the company: Health Insurance, Life Insurance, among others.