Credit Card Officer

Europcar Mobility Group; Lisboa; Híbrido; EUR 18 000 - 28 000; Tempo integral

Resumo da oferta

Europcar Mobility Group seeks an SSC AR Credit Card Clerk L2 to support accounts receivable card processing, cash application, and refunds within the Credit Card team.

The role collaborates with collections and finance colleagues to ensure accurate postings, chargeback reporting, and compliance with policies while driving continuous process improvements. A finance degree or ongoing qualification is preferred, with Oracle Financials experience and strong English.

Qualificações

• Degree in Finance, Commerce or Business Administration.
• Experience in Accounts Receivables is a plus.
• Basic accounting knowledge required.
• Experience with Oracle Financial Applications is a plus.

Responsabilidades

• Administer all enquiries regarding credit card charges.
• Submit transactions to the bank for processing.
• Process credit card refunds and chargebacks.
• Prepare charge for penalty charge offences reports.
• Allocate credit card payments to the correct debt.
• Investigate and resolve queries from external departments.
• Ensure compliance with company policies and internal controls.
• Work with the team to standardize processes for efficiency.
• Contribute to continuous improvement of collections processes.

Conhecimentos

Communication

Excel

Account analysis

Problem solving

Attention to detail

English fluency

Formação académica

Degree in Finance, Commerce, or Business Administration

Ferramentas

Oracle Financials

Descrição da oferta de emprego

**Join Our Team as an SSC AR Credit Card Clerk L2 – Drive Excellence in Accounts Receivables!** Are you passionate about finance, detail-oriented processes, and delivering outstanding support? We are looking for a talented SSC AR Credit Card Clerk L2 to join our Credit Card team within the broader Finance function. In this role, you will play a key part in the day-to-day processing of Accounts Receivables, working closely with Collection teams to manage customer and business-to-business debts, receipts, and cash application. If you thrive in a dynamic environment and are eager to grow your career in finance, we want to hear from you! **Key Areas of Responsibility*** Administer all enquiries received regarding credit card charges.* Submit transactions to our bank to process for payment.* Processing credit card refunds.* Chargeback reporting.* Charge for penalty charge offences.* Allocate credit card payments against the appropriate debt.* Ensuring proper investigation and solutions to external departments’ queries.* Ensure compliance with company policies, internal controls, and applicable regulatory requirements.* Working closely with other team members to implement and standardize processes to ensure maximum efficiencies.* Contribute to continuous improvement initiatives aimed at enhancing collections effectiveness and process efficiency. **What We’re Looking For:** We are seeking a detail-oriented and proactive individual who is ready to take on broader administrative and specialized support tasks with growing autonomy. You should be comfortable working in a fast-paced environment, collaborating with team members, and ensuring compliance with all relevant policies and regulations. Strong communication skills and a commitment to continuous improvement are essential. **Ideal Experience*** Degree in Finance, Commerce, or Business Administration, or currently pursuing a relevant qualification.* Experience in Accounts Receivables (AR) is a plus.* Basic experience in accounting.* Experience working with Oracle Financial Applications is a plus. **Skills & Competencies*** Good communication skills.* Good knowledge of Google and Microsoft tools; Excel is required.* Account analysis.* Problem-solving.* Attention to detail.* Fluent in English. **Why Join Us?** Join a dynamic Finance team where your contributions make a real impact on business operations. We offer opportunities for professional growth, ongoing training, and exposure to best-in-class financial processes. You’ll collaborate with talented colleagues and be part of a culture that values continuous improvement and efficiency. If you’re ready to advance your career in a supportive and innovative environment, apply today!