AR Collections B2C DE Officer

Europcar; Lisboa; Híbrido; EUR 26 000 - 38 000; Tempo integral

Resumo da oferta

Europcar is seeking an SSC AR Collections Clerk to join our B2C finance team in Lisbon. You will focus on collecting overdue payments, contacting customers, and issuing commitment letters while maintaining accurate AR records.

The ideal candidate has a finance-related degree or is pursuing one, with AR/collections experience preferred and familiarity with Oracle Financial Applications. Proficiency in German and English is required.

Qualificações

• Degree in Finance, Commerce, or Business Administration, or pursuing a relevant qualification.
• AR or Collections experience is an asset.
• Experience with Oracle Financial Applications is a plus.
• Good knowledge of Google and Microsoft tools; Excel is required.
• Fluent in German and English.

Responsabilidades

• Stratify collection activities to maximize cash receipts.
• Contact customers regarding overdue accounts and determine reasons for nonpayment.
• Issue payment commitment letters and credit hold notifications.
• Coordinate customer credit changes and process small claims court complaints.
• Maintain accurate records about the customer payment status.

Conhecimentos

CRM

Account analysis

Problem solving

Attention to detail

Written communication

Verbal communication

Formação académica

Finance degree

Commerce degree

Business Administration degree

Pursuing qualification

Ferramentas

Oracle Financial Applications

Google tools

Microsoft Excel

Descrição da oferta de emprego

## **Job Description****Join Our Team as an SSC AR Collections Clerk – Drive Results in Accounts Receivable!**Are you passionate about finance, customer relationship management, and maximizing cash flow? We are looking for a talented SSC AR Collections Clerk to join our B2C team within the broader Finance function. In this role, you will play a key part in collecting overdue funds from customers, utilizing a range of collection techniques and supporting effective accounts receivable management with growing autonomy.**Key Areas of Responsibility*** Stratify collection activities to maximize cash receipts* Contact customers regarding overdue accounts and determine reasons for nonpayment* Issue payment commitment letters* Issue credit hold notifications* Coordinate customer credit changes* Process small claims court complaints* Maintain accurate records about the customer payment status**What We’re Looking For:**We are seeking a proactive and detail-oriented individual who is eager to develop their expertise in accounts receivable collections. You should be comfortable handling specialized support tasks, communicating with customers, and using technology to drive results. If you thrive in a fast-paced environment and are committed to delivering excellent service, we want to hear from you!**Ideal Experience*** Degree in Finance, Commerce, or Business Administration, or currently pursuing a relevant qualification* AR or Collections skills/background will be an asset* Experience working with Oracle Financial Applications is a plus**Skills & Competencies*** Good knowledge of Google and Microsoft tools; Excel is required* Good written and verbal communication skills* Customer Relationship Management* Account analysis* Problem-solving* Attention to detail* Fluent in German and English**Why Join Us?**Join a dynamic Finance team where your contributions directly impact our business success. You’ll gain valuable experience in accounts receivable management and collections while working with supportive colleagues and industry-leading tools. We offer opportunities for growth, ongoing learning, and the chance to make a real difference. If you’re ready to take the next step in your finance career, apply today!