AR Collections B2C DE Officer

Europcar Group; Lisboa; Híbrido; EUR 30 000 - 38 000; Tempo integral

Resumo da oferta

Europcar Group in Lisbon is seeking an SSC AR Collections Clerk to support our B2C finance team. You will focus on collecting overdue funds, communicating with customers, and applying effective collection techniques to improve cash flow.

The role requires a finance or business background, AR or collections experience is a plus, and familiarity with Oracle Financial Applications. Fluency in German and English and strong Excel skills are essential.

Qualificações

• Degree in Finance, Commerce, or Business Administration, or currently pursuing a relevant qualification.
• AR or Collections experience is an asset.
• Experience with Oracle Financial Applications is a plus.

Responsabilidades

• Stratify collection activities to maximize cash receipts.
• Contact customers regarding overdue accounts and determine reasons for nonpayment.
• Issue payment commitment letters.
• Issue credit hold notifications.
• Coordinate customer credit changes.
• Process small claims court complaints.
• Maintain accurate records about the customer payment status.

Conhecimentos

Excel

German language

English language

Customer relationship management

Account analysis

Problem-solving

Attention to detail

Written communication

Formação académica

Degree in Finance, Commerce, or Business Administration

Ferramentas

Oracle Financial Applications

Google Workspace

Microsoft Office

Descrição da oferta de emprego

## AR Collections B2C DE OfficerApply: Hybrid: Lisboa: Full time: Posted Today: JR113596## ## **Job Description****Join Our Team as an SSC AR Collections Clerk – Drive Results in Accounts Receivable!**Are you passionate about finance, customer relationship management, and maximizing cash flow? We are looking for a talented SSC AR Collections Clerk to join our B2C team within the broader Finance function. In this role, you will play a key part in collecting overdue funds from customers, utilizing a range of collection techniques and supporting effective accounts receivable management with growing autonomy.**Key Areas of Responsibility*** Stratify collection activities to maximize cash receipts* Contact customers regarding overdue accounts and determine reasons for nonpayment* Issue payment commitment letters* Issue credit hold notifications* Coordinate customer credit changes* Process small claims court complaints* Maintain accurate records about the customer payment status**What We’re Looking For:**We are seeking a proactive and detail-oriented individual who is eager to develop their expertise in accounts receivable collections. You should be comfortable handling specialized support tasks, communicating with customers, and using technology to drive results. If you thrive in a fast-paced environment and are committed to delivering excellent service, we want to hear from you!**Ideal Experience*** Degree in Finance, Commerce, or Business Administration, or currently pursuing a relevant qualification* AR or Collections skills/background will be an asset* Experience working with Oracle Financial Applications is a plus**Skills & Competencies*** Good knowledge of Google and Microsoft tools; Excel is required* Good written and verbal communication skills* Customer Relationship Management* Account analysis* Problem-solving* Attention to detail* Fluent in German and English**Why Join Us?**Join a dynamic Finance team where your contributions directly impact our business success. You’ll gain valuable experience in accounts receivable management and collections while working with supportive colleagues and industry-leading tools. We offer opportunities for growth, ongoing learning, and the chance to make a real difference. If you’re ready to take the next step in your finance career, apply today!