Contract Computer Support Specialist - Braga, Portugal

MapleClass Education; Braga; Presencial; EUR 14 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Accommodation provided

Visa sponsorship

Round-trip ticket

Resumo da oferta

MapleClass Education in Braga, Portugal is seeking a Contract Computer Support Specialist to provide technical assistance to clients via phone, email or in person, troubleshoot hardware and software, and maintain records.

The role requires 2+ years in computer support, proficiency in Windows and Mac OS, and strong communication; a Bachelor's degree is preferred. The position offers accommodation, visa sponsorship, and a round-trip ticket.

Qualificações

• Minimum 2 years of experience in computer support or related field.
• Proficiency in Windows and Mac operating systems; MS Office knowledge.
• Excellent written and verbal communication; ability to work independently.

Responsabilidades

• Provide technical assistance to clients via phone, email, or in person.
• Troubleshoot hardware and software issues.
• Install, configure, and update computer systems and software.
• Maintain client records and document support activities.
• Collaborate with team members to resolve complex problems.

Conhecimentos

Problem-solving

Communication

Independent work

Formação académica

Bachelor's degree

Ferramentas

Windows OS

Mac OS

Microsoft Office

Descrição da oferta de emprego

As a Contract Computer Support Specialist you will be responsible for providing technical support to clients and troubleshooting any computer-related issues they may have This role requires strong problem-solving skills and the ability to think on your feet in a fast-paced environment You must have experience in computer support and be familiar with a variety of operating systems and software applications

Key Responsibilities

• Provide technical assistance to clients via phone email or in person
• Troubleshoot hardware and software issues
• Install configure and update computer systems and software
• Maintain client records and document all support activities
• Collaborate with other team members to resolve complex problems

Requirements

• Minimum of 2 years of experience in computer support or a related field
• Proficiency in Windows and Mac operating systems
• Familiarity with Microsoft Office Suite and other common software applications
• Excellent communication skills both written and verbal
• Ability to work independently with minimal supervision
• Bachelors degree in Computer Science or related field preferred

Benefits

• Competitive salary of $1600 per month
• Accommodation provided
• Free visa sponsorship
• Complimentary round-trip ticket

If you are a self-motivated individual with a passion for technology and providing exceptional customer service then this is the job for you

beautiful Braga Portugal