Contract Computer Support Specialist

Prestige Talent; Braga; Presencial; EUR 9600 - 11 000; Tempo integral

Resumo da oferta

Prestige Talent is seeking a Computer Support Specialist in Braga, Portugal, on a contract basis. You will provide technical assistance to clients, troubleshoot issues, and set up new systems to keep operations running smoothly.

You will monitor network security, maintain records of interactions, and train clients on proper usage. Strong hardware/software knowledge and independent, multi-tasking capabilities are essential in this fast-paced environment.

Qualificações

• 2+ years experience in computer support or a similar role.
• Experience with biometric passport technology is preferred.
• Strong knowledge of computer hardware, operating systems and network protocols.
• Excellent problem-solving and communication skills.
• Ability to work independently in a fast-paced environment.

Responsabilidades

• Provide technical assistance and support to clients via phone, email or remote access.
• Troubleshoot hardware and software issues and provide timely resolutions.
• Set up new systems by installing and configuring necessary software.
• Monitor network performance and ensure security protocols are in place.
• Maintain accurate records of all client interactions and solutions provided.
• Train clients on proper usage of computer systems and software.

Conhecimentos

Technical support

Troubleshooting

Customer service

Independent work

Multitasking

Ferramentas

Biometric passport technology

Descrição da oferta de emprego

Location: Braga, Portugal

We are in search of a skilled and experienced Computer Support Specialist to join our dynamic team on a contract basis. As a Computer Support Specialist you will be responsible for providing technical assistance and support to our clients ensuring their computer systems and software run smoothly. This role is ideal for someone with experience in troubleshooting hardware and software issues, setting up new systems and maintaining network security.

Responsibilities

• Provide technical assistance and support to clients via phone, email or remote access.
• Troubleshoot hardware and software issues and provide timely resolutions.
• Set up new systems by installing and configuring necessary software.
• Monitor network performance and ensure security protocols are in place.
• Maintain accurate records of all client interactions and solutions provided.
• Train clients on proper usage of computer systems and software.

Requirements

• Minimum of 2 years experience as a Computer Support Specialist or similar role.
• Experience with biometric passport technology is preferred.
• Strong knowledge of computer hardware, operating systems and network protocols.
• Excellent problem-solving skills with the ability to multitask effectively.
• Customer-oriented attitude with good communication skills.
• Ability to work independently in a fast-paced environment.

Salary: $1100 per month negotiable based on experience.