Contract Community Moderator - Detail-Driven Calm Resolver

SecureLine; Almada; Presencial; EUR 10 000 - 14 000; Tempo integral

Resumo da oferta

SecureLine in Almada, Portugal is seeking a contract moderator to join our team. The role involves monitoring online forums and communities to ensure posts align with guidelines, reviewing and approving content, and responding to user inquiries in a timely, professional manner.

The ideal candidate has a bachelor's in Communications/Marketing, 1+ years in community management, and excellent written and verbal communication skills.

Qualificações

• Monitor daily online forums and communities to enforce guidelines.
• Review and approve or reject user-generated content per policy.
• Respond to user inquiries promptly and professionally.
• Resolve issues or conflicts on the platform as needed.
• Stay updated on industry trends in community management.

Responsabilidades

• Monitor online forums and communities on a daily basis.
• Review and approve or reject user-generated content according to company guidelines.
• Respond to user inquiries in a timely and professional manner.
• Resolve any issues or conflicts that may arise on the platform.
• Keep up-to-date with industry trends and best practices in community management.

Conhecimentos

Attention to detail

Communication skills

Multitasking

Independent work

Knowledge of social media

Formação académica

Bachelor's degree in Communications or related field

Descrição da oferta de emprego

SecureLine in Almada, Portugal is seeking a contract moderator to join our team. The role involves monitoring online forums and communities to ensure posts align with guidelines, reviewing and approving content, and responding to user inquiries in a timely, professional manner.

The ideal candidate has a bachelor's in Communications/Marketing, 1+ years in community management, and excellent written and verbal communication skills.