Content Moderator - Lisbon: Safeguard Online Communities

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Meal allowance

Health insurance

Life insurance

Collaborative team

Relocation assistance

Onsite opportunities

Job summary

Cross Border Talents in Lisbon is seeking a Content Moderator to review and evaluate user-generated content, ensuring compliance with platform policies and community guidelines. You will assess text, images, videos, and links, applying consistent moderation standards to protect users and platform integrity.

The role requires fluent Italian (C1/C2) and English (B2), EU citizenship or Portuguese residency, and a proactive, detail-oriented mindset.

Qualifications

• Language requirements: Fluent in Italian (C1/C2) and English (B2).
• Eligibility: EU citizenship or valid Portuguese residency card.
• Strong analytical, creative, and communication abilities.
• Mindset: Professional, detail-oriented, proactive, and eager to grow in the travel field.

Responsibilities

• Review and evaluate user-generated content according to policies and guidelines.
• Apply moderation standards consistently to make accurate decisions.
• Manage user appeals and content-related requests professionally and efficiently.
• Collaborate with internal teams to maintain high content quality and platform standards."
• Identify emerging trends and flag potentially harmful or suspicious activity for investigation.
• Escalate complex or sensitive cases following internal procedures and compliance requirements.
• Provide feedback to enhance moderation processes, tools, and efficiency.
• Maintain confidentiality and follow platform policies when handling sensitive content.
• Keep up to date with policy changes and moderation best practices through training.

Skills

Analytical thinking

Creativity

Communication skills

Job description

Cross Border Talents in Lisbon is seeking a Content Moderator to review and evaluate user-generated content, ensuring compliance with platform policies and community guidelines. You will assess text, images, videos, and links, applying consistent moderation standards to protect users and platform integrity.

The role requires fluent Italian (C1/C2) and English (B2), EU citizenship or Portuguese residency, and a proactive, detail-oriented mindset.