Dynamic Online Community Moderator — Lisbon

JobCenter; Lisboa; Presencial; EUR 9600 - 12 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary 1100 USD/mo

Career development

Diverse team

Fast-growing company

Resumo da oferta

JobCenter in Lisbon, Portugal seeks a dynamic Online Community Moderator to maintain a safe, engaging space for users. The role involves monitoring content, responding to inquiries, and addressing conflicts while promoting positive discussions.

Ideal candidates have a BA in Communications/Marketing or related fields, strong English writing skills (Portuguese a plus), and a passion for building communities. On-site in Lisbon with a diverse, growing team.

Qualificações

• Previous experience moderating online communities is preferred but not required.
• Knowledge of online community guidelines and safety policies.

Responsabilidades

• Monitor user-generated content to ensure it meets community guidelines.
• Respond to user inquiries and concerns promptly and professionally.
• Identify and address conflicts within the community.
• Engage with the community to encourage positive interactions.
• Collaborate with the management team to improve engagement and user experience.
• Analyze data and metrics to track community growth and areas for improvement.

Conhecimentos

Excellent written English

Strong interpersonal skills

Knowledge of social media platforms

Community building passion

Formação académica

Bachelor's degree in Communications, Marketing or related field

Descrição da oferta de emprego

JobCenter in Lisbon, Portugal seeks a dynamic Online Community Moderator to maintain a safe, engaging space for users. The role involves monitoring content, responding to inquiries, and addressing conflicts while promoting positive discussions.

Ideal candidates have a BA in Communications/Marketing or related fields, strong English writing skills (Portuguese a plus), and a passion for building communities. On-site in Lisbon with a diverse, growing team.