Lisbon Content Reviewer: Shape Safer Online Communities

Cross Border Talents; Lisboa; On-site; EUR 15,000 - 21,000; Full time

Benefits offered by this job

Competitive salary

Meal allowance

Health insurance

Life insurance

Relocation assistance

Onsite opportunities

Job summary

Cross Border Talents in Lisbon is seeking a Content Reviewer to assess user-generated content and enforce platform policies. You will help protect users and uphold community standards while embracing Lisbon's culture.

The role requires fluent Italian (C1/C2) and English (B2), EU citizenship or Portuguese residency, and strong analytical and communication skills. Join a collaborative team with relocation support and onsite opportunities.

Qualifications

• Fluent in Italian (C1/C2) and English (B2).
• EU citizenship or valid Portuguese residency.
• Strong analytical, creative, and communication abilities.

Responsibilities

• Review and evaluate user-generated content, including text, images, videos, and links, according to established policies and guidelines.
• Apply moderation standards consistently and objectively to make accurate, well-informed decisions.
• Manage user appeals and content-related requests professionally, fairly, and efficiently.
• Collaborate with internal teams to maintain high content quality and ensure platform standards are upheld.
• Identify emerging trends and flag potentially harmful, inappropriate, or suspicious activity requiring further investigation.
• Escalate complex or sensitive cases in line with internal procedures and compliance requirements.
• Share feedback and recommendations to enhance moderation processes, tools, and overall operational efficiency.
• Maintain strict confidentiality and follow all platform policies when handling sensitive or potentially disturbing content.
• Keep up to date with policy changes, moderation best practices, and emerging online safety challenges through continuous training and development.

Skills

Italian (C1/C2)

English (B2)

Analytical thinking

Creative thinking

Communication

Job description

Cross Border Talents in Lisbon is seeking a Content Reviewer to assess user-generated content and enforce platform policies. You will help protect users and uphold community standards while embracing Lisbon's culture.

The role requires fluent Italian (C1/C2) and English (B2), EU citizenship or Portuguese residency, and strong analytical and communication skills. Join a collaborative team with relocation support and onsite opportunities.