Content Moderator – Dutch

Bcrecruitment; Lisboa; Presencial; EUR 12 000 - 16 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary €1,100 gross/mo

Complexity bonus €100/mo

Meal allowance €7.63 net/day

Welcome bonus €2,000

Private health insurance available

Resumo da oferta

Bcrecruitment in Lisbon, Portugal, is hiring a Dutch-speaking Content Moderator to help keep a global short-video platform safe. You will review content against platform policies in a fast-paced, on-site role with rotating 24/7 shifts.

Responsibilities include moderating user-generated content in Dutch, making quick, accurate decisions, and participating in training and wellbeing support. Fluency in Dutch and English is required.

Qualificações

• Native or near-native Dutch (C2) and fluent English (B2+).
• Customer service experience is an advantage, but not required.
• Good computer skills and the ability to learn new systems quickly.
• Comfortable reviewing sensitive or potentially disturbing content.
• Flexible for rotating 24/7 shifts.

Responsabilidades

• Review and moderate user-generated content in Dutch in line with platform policies
• Make accurate, consistent decisions within set time frames
• Follow quality and productivity targets
• Escalate unclear or high-risk cases
• Take part in ongoing training and well-being support

Conhecimentos

Dutch (C2)

English (B2+)

Customer service exp

Computer skills

Learn new systems

Content moderation

Shift work

Descrição da oferta de emprego

A leading global customer-experience (BPO) company is growing its team in Lisbon, Portugal and is hiring for the role of Content Moderator. You will help keep a global short-video platform safe by reviewing content against its policies. As a Dutch-speaking Content Moderator you will review online content against platform policies in a fast-paced environment. Please note that the role involves viewing sensitive or potentially disturbing material, and you will work rotating 24/7 shifts.

What you will do

• Review and moderate user-generated content in Dutch in line with platform policies
• Make accurate, consistent decisions within set time frames
• Follow quality and productivity targets
• Escalate unclear or high-risk cases
• Take part in ongoing training and well-being support

What we are looking for

• Native or near-native Dutch (C2) and fluent English (B2+), spoken and written
• Customer service experience is an advantage, but not required
• Good computer skills and the ability to learn new systems quickly
• Comfortable reviewing sensitive or potentially disturbing content
• Flexible for rotating 24/7 shifts

What we offer

• Salary: €1,100 gross per month (paid in 14 salaries per year)
• Complexity bonus: €100 per month
• Meal allowance: €7.63 net per working day
• Welcome bonus: €2,000, paid in 12 monthly instalments over the first year
• Private health insurance: available from day 1 with a monthly contribution, free after 6 months on the contract

Relocation support

• Candidates relocating from abroad: a room in a shared apartment for up to 12 months, with rent and utilities deducted directly from your payslip (details shared during screening)
• Flight tickets are not reimbursed

Location, hours & start

• Location: Lisbon, Portugal — on-site
• Working hours: Monday–Sunday, rotating 24/7 shifts (2 rotating days off)
• Contract: Full-time, 6-month contract
• Start: 22 Oct — we will place you in the next available group