Content Moderation Specialist - Dutch and English

Cross Border Talents; Lisboa; On-site; EUR 17,000 - 25,000; Full time

Benefits offered by this job

Paid training

Supportive team leader

Career development paths

Multicultural environment

Job summary

Cross Border Talents is hiring content moderation specialists for our Lisbon office. You will review user-generated content in Dutch and English, applying platform policies consistently and fairly to an international client.

Join a multilingual team with paid training, supportive leadership, and clear progression paths. This on-site role in Lisbon requires strong communication, attention to detail, and the ability to stay calm in a fast-paced environment.

Qualifications

• Fluent level in Dutch and English.
• Excellent written and spoken command of the languages listed in this ad.
• A professional, friendly and patient communication style.
• Comfort working with computers and several systems at the same time.
• Reliability, attention to detail and a team-first attitude.
• Ability to stay calm and focused in fast-paced environments.

Responsibilities

• Review text, images, audio and video against published platform policies.
• Make consistent decisions on content and document the reasons clearly.
• Escalate unclear or high-risk cases to the appropriate reviewers.
• Follow accuracy and speed targets while looking after your own wellbeing.
• Take part in regular calibration sessions to keep decisions consistent.

Skills

Dutch language fluency

English language fluency

Written and spoken communication

Professional communication style

Computer literacy

Reliability and attention to detail

Calm under pressure in fast-paced env.

Job description

Looking for Dutch and English speaking jobs in Lisbon, Portugal? We are hiring content moderation specialists to join a multilingual team supporting an international client. In this role you will review user-generated content and apply platform policies consistently and fairly. Fluency in Dutch and English is essential, and your language skills will be used every day.

Key responsibilities:

• Review text, images, audio and video against published platform policies.
• Make consistent decisions on content and document the reasons clearly.
• Escalate unclear or high-risk cases to the appropriate reviewers.
• Follow accuracy and speed targets while looking after your own wellbeing.
• Take part in regular calibration sessions to keep decisions consistent.

Requirements:

• Fluent level in Dutch and English.
• Excellent written and spoken command of the languages listed in this advert.
• A professional, friendly and patient communication style.
• Comfort working with computers and several systems at the same time.
• Reliability, attention to detail and a team-first attitude.
• Ability to stay calm and focused in fast-paced environments.

What we offer:

• Paid training and onboarding before you take your first contacts.
• A supportive team leader and clear quality guidance.
• Career development paths and internal progression opportunities.
• A friendly, multicultural working environment.

Location and working arrangement:

This is an on-site position based in Lisbon. Working hours: 8 hours per day, 5 working days per week.

Sensitive content notice:

Important: this role involves reviewing sensitive and potentially disturbing content, which may include graphic, violent or explicit material. Support, scheduled breaks and wellbeing resources are provided, and full information is shared during the selection process.