Community Moderation Specialist - French and English

Cross Border Talents; Lisboa; On-site; EUR 10,000 - 15,000; Full time

Benefits offered by this job

Paid training

Supportive team leader

Career development paths

Multicultural working environment

Job summary

Cross Border Talents in Lisbon is seeking a content moderation specialist to review user-generated content and ensure policy adherence. Fluency in French and English is essential, and you will work on-site in an international team across multiple content types.

You will participate in regular calibration sessions, maintain high accuracy and speed, and benefit from paid training, clear quality guidance, and opportunities for internal progression within a multicultural environment.

Qualifications

• Fluent in French and English.
• Excellent written and spoken command of the languages listed.
• A professional, friendly and patient communication style.
• Comfort working with computers and several systems at the same time.
• Reliability, attention to detail and a team-first attitude.
• Ability to stay calm and focused in fast-paced environments.

Responsibilities

• Review text, images, audio and video against published platform policies.
• Make consistent decisions on content and document the reasons clearly.
• Escalate unclear or high-risk cases to the appropriate reviewers.
• Follow accuracy and speed targets while looking after your own wellbeing.
• Take part in regular calibration sessions to keep decisions consistent.

Skills

French

English

Communication skills

Computer literacy

Attention to detail

Teamwork

Calm under pressure

Job description

Looking for French and English speaking jobs in Lisbon, Portugal? We are hiring content moderation specialists to join a multilingual team supporting an international client. In this role you will review user-generated content and apply platform policies consistently and fairly. Fluency in French and English is essential, and your language skills will be used every day.

Key responsibilities:

• Review text, images, audio and video against published platform policies.
• Make consistent decisions on content and document the reasons clearly.
• Escalate unclear or high-risk cases to the appropriate reviewers.
• Follow accuracy and speed targets while looking after your own wellbeing.
• Take part in regular calibration sessions to keep decisions consistent.

Requirements:

• Fluent level in French and English.
• Excellent written and spoken command of the languages listed in this advert.
• A professional, friendly and patient communication style.
• Comfort working with computers and several systems at the same time.
• Reliability, attention to detail and a team-first attitude.
• Ability to stay calm and focused in fast-paced environments.

What we offer:

• Paid training and onboarding before you take your first contacts.
• A supportive team leader and clear quality guidance.
• Career development paths and internal progression opportunities.
• A friendly, multicultural working environment.

Location and working arrangement:

This is an on-site position based in Lisbon. Working hours: 8 hours per day, 5 working days per week.

Sensitive content notice:

Important: this role involves reviewing sensitive and potentially disturbing content, which may include graphic, violent or explicit material. Support, scheduled breaks and wellbeing resources are provided, and full information is shared during the selection process.