Content Moderation Analyst - French and English

Cross Border Talents; Porto; Híbrido; EUR 17.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Supportive team leader

Career development

Multicultural environment

Descripción de la vacante

Cross Border Talents seeks content moderation specialists in Porto, Portugal to review user-generated content for an international client. Fluency in French and English is essential, with daily use of language skills and a professional, patient communication style.

The role is hybrid in Porto, offering paid training, a supportive team leader, and clear career progression paths within a multicultural environment.

Formación

• Fluent level in French and English.
• Excellent written and spoken command of the languages listed in this advert.
• A professional, friendly and patient communication style.
• Comfort working with computers and several systems at the same time.
• Reliability, attention to detail and a team-first attitude.
• Ability to stay calm and focused in fast-paced environments.

Responsabilidades

• Review text, images, audio and video against published platform policies.
• Make consistent decisions on content and document the reasons clearly.
• Escalate unclear or high-risk cases to the appropriate reviewers.
• Follow accuracy and speed targets while looking after your own wellbeing.
• Take part in regular calibration sessions to keep decisions consistent.

Conocimientos

French language

English language

Communication

Attention to detail

Team mindset

Descripción del empleo

Looking for French and English speaking jobs in Porto, Portugal? We are hiring content moderation specialists to join a multilingual team supporting an international client. In this role you will review user-generated content and apply platform policies consistently and fairly. Fluency in French and English is essential, and your language skills will be used every day.

Key responsibilities:

• Review text, images, audio and video against published platform policies.
• Make consistent decisions on content and document the reasons clearly.
• Escalate unclear or high-risk cases to the appropriate reviewers.
• Follow accuracy and speed targets while looking after your own wellbeing.
• Take part in regular calibration sessions to keep decisions consistent.

Requirements:

• Fluent level in French and English.
• Excellent written and spoken command of the languages listed in this advert.
• A professional, friendly and patient communication style.
• Comfort working with computers and several systems at the same time.
• Reliability, attention to detail and a team-first attitude.
• Ability to stay calm and focused in fast-paced environments.

What we offer:

• Paid training and onboarding before you take your first contacts.
• A supportive team leader and clear quality guidance.
• Career development paths and internal progression opportunities.
• A friendly, multicultural working environment.

Location and working arrangement:

This is a hybrid position based in Porto, combining office and remote working. Working hours: confirmed during the interview process.

Sensitive content notice:

Important: this role involves reviewing sensitive and potentially disturbing content, which may include graphic, violent or explicit material. Support, scheduled breaks and wellbeing resources are provided, and full information is shared during the selection process.