Concierge Clinic Coordinator & Patient Navigator

TejoMed; Lisboa; Presencial; EUR 20 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Predictable hours

Continuing-education stipend

Central Lisbon clinic

No weekend shifts

Resumo da oferta

TejoMed in Lisbon seeks a warm, high-energy front desk coordinator to run the schedule, answer the phone, confirm bookings, and ensure intake forms are completed before visits.

You will greet members by name, set a concierge tone, and coordinate logistics for external appointments while supporting leadership and the team.

This role blends organization with light clinical tasks and triage under supervision, requiring Portuguese and English at least C1.

Qualificações

• Warmth and hospitality mindset essential for member-facing role.
• Ability to coordinate schedules, reminders, and external appointments.
• Nursing license required to access records and support clinical 20%.

Responsabilidades

• Run the schedule and phone line with warmth and speed.
• Greet members by name and set a concierge tone in person and on the phone.
• Coordinate external bookings and ensure intake forms are completed before visits.

Conhecimentos

Warmth & hospitality

High energy

Tech-fluent

Strong organizer

Phone confidence

Bilingual (Portuguese/English)

Customer-facing service

Formação académica

Licensed Nurse in Portugal

Portuguese & English (C1)

Ferramentas

EHR & scheduling tools

Secure messaging

Descrição da oferta de emprego

TejoMed in Lisbon seeks a warm, high-energy front desk coordinator to run the schedule, answer the phone, confirm bookings, and ensure intake forms are completed before visits.

You will greet members by name, set a concierge tone, and coordinate logistics for external appointments while supporting leadership and the team.

This role blends organization with light clinical tasks and triage under supervision, requiring Portuguese and English at least C1.